Senior Campaign Account Support Specialist leading print intake and fulfillment for consumer and HCP programs. Manage operations, direct mail, brand initiatives, and vendor relations in a supportive culture.
About the role
- Senior Campaign Account Support Specialist leading DM, DTP, DTR programs, coaching account managers. Managing operational workstreams for biopharma clients at Amplity.
Responsibilities
- Serve as contracting lead for account managers and DM/DTP/DTR programs
- Primary POC for Print & Logistics Associate Director
- Provide team coaching, goal setting, and leadership coverage
- Manage HCP programs, RM and adherence initiatives, and operational workstreams
- Oversee vendors, compliance, quality assurance, and inventory management
- Develop operational metrics and implement improvements
- Manage MRC, warehouse systems, shipments, NSM materials, and escalations
- Participate in QBRs, site visits, and business rule development
- Review vendor SOWs for cost savings; support compliance systems updates
Requirements
- BA/BS or equivalent
- 15+ years fulfillment & project implementation experience
- Prior team leadership required
- Strategic leadership, high attention to detail, strong communication, pharma operations expertise
Benefits
- Competitive compensation
- Comprehensive benefits packages tailored to your role + location
- A supportive culture that fuels your soul + feeds your spirit
- A primarily remote work model for better work-life balance
- A diverse, equitable + inclusive workplace, so you can be your best self
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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