Customer Service Representative at Bonfe creating exceptional customer experiences using a top - notch system. Handling inbound and outbound calls to deliver meaningful interactions in a family - driven company.
About the role
- Talent Manager responsible for developing business with clients in administrative and customer support sectors. Recruiting skilled professionals and managing client relations for successful engagements.
Responsibilities
- negotiate and develop business with new and current clients
- market services via telephone, video and in-person meetings with hiring managers and decision-makers
- recruit, interview and match highly skilled administrative and customer support professionals with client projects
- manage ongoing engagements to deliver outstanding customer service to both clients and candidates
- provide ongoing communication and career guidance to candidates
- participate in local trade association and networking events
Requirements
- BA/BS degree preferred
- 1+ years administrative or customer support experience preferred
- 2+ years’ experience with Business Development in a Metrics Driven environment
- success in developing new business in a multi‐call, multi‐decision maker environment
- prior success marketing to and closing top level decision makers at small/medium sized businesses
- working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
- knowledge of administrative and customer support department operations
- positive attitude and an engaging businesslike approach
Benefits
- group health insurance benefits (medical, vision, dental)
- flexible spending and health savings accounts
- life and accident insurance
- adoption, surrogacy and fertility assistance
- paid parental leave of up to 6 weeks
- short/long term disability
- paid time off for vacation, personal needs, and sick time
- 17 days of Choice Time Off (CTO) per calendar year
- 11 paid holidays per calendar year
- opportunity to contribute to 401(k) savings and investment plan with an employer match of 100% on the first 3%
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