Customer Service Representative at Bonfe creating exceptional customer experiences using a top - notch system. Handling inbound and outbound calls to deliver meaningful interactions in a family - driven company.
About the role
- Support role in customer hotline and software assistance at GRÜN Software Group. Engaging with customers and providing reliable software support in a team-oriented environment.
Responsibilities
- You support our customers in their day-to-day operations.
- You install software components on our customers' systems.
- You analyze program logs to troubleshoot and resolve issues.
- You assist with customizing our software.
- You analyze data and perform backups.
Requirements
- You work reliably and are customer- and solution-oriented.
- You are communicative and have good German language skills.
- You are flexible and team-oriented.
- Ideally, you have knowledge of Linux, databases, or SQL.
Benefits
- Great team Friendly, motivated and competent colleagues who embrace collaboration and mutual support.
- Independent work Autonomous tasks with thorough, structured onboarding.
- Training budget A personal training budget of €1,500 per year for your professional and personal development.
- Attractive compensation Performance-based salary including a success-related bonus.
- Company pension We support you in building your financial security for the future.
- Hansefit membership Access to a wide range of sports and health offerings.
- Sustainable & family-friendly workplace A working environment that takes responsibility—for people, family, and the environment.
- Fully stocked office Fully equipped kitchen with fresh fruit as well as tea, coffee, espresso, cappuccino and cold drinks.
- Company bikes & e-bikes Option to use our company bikes or e-bikes.
- Flat hierarchies Short decision-making paths and direct communication at eye level.
- Regular team events Fortnightly get-togethers (Pizza Day) and joint events such as barbecues, summer parties or outings.
- Work where others vacation A workplace in the tri-border region with very high leisure value and exceptional quality of life.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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