Formerly CoreLogic.
We accelerate data, insights and workflows across the property ecosystem to enable industry professionals to surpass their ambitions and impact society.
With billions of real-time data signals across the life cycle of a property, we unearth hidden risks and transformative opportunities for agents, lenders, carriers and innovators.
Job Applicants: We are aware of fraudulent job postings.
We never ask for payment or personal info, nor do we interview via text or email.
All official emails come from "@Cotality.com." or "@CoreLogic.com." Apply only via our careers page.

Cotality

Browse and apply for open jobs at Cotality.

product-manager

Cotality is a global property data and analytics company that aggregates, models, and delivers comprehensive property, climate risk, tax, valuation, and market intelligence through software platforms and data marketplaces. It provides SaaS products and APIs for lenders, insurers, real estate professionals, government agencies, utilities, and restoration firms to support underwriting, lending, claims, valuation, marketing, and resilience planning. Cotality combines large-scale datasets, machine learning, and domain expertise to power decisioning, workflow automation, and predictive analytics for property-related industries.

Formerly CoreLogic.  

We accelerate data, insights and workflows across the property ecosystem to enable industry professionals to surpass their ambitions and impact society. With billions of real-time data signals across the life cycle of a property, we unearth hidden risks and transformative opportunities for agents, lenders, carriers and innovators.

Job Applicants: We are aware of fraudulent job postings. We never ask for payment or personal info, nor do we interview via text or email. All official emails come from "@Cotality.com." or "@CoreLogic.com." Apply only via our careers page.

• Define and communicate product vision and roadmap while being able to provide justification, estimated costs, and ensuring alignment with industry trends and client needs.
• Work with business unit managers and staff to ensure plans are integrated with broader strategies.
• Drive user-focused development, prioritize features and solutions that deliver measurable value and ROI
• Collaborate with leadership to share go-to-market (GTM) strategies
• Establish strategic plans to seek out new market and product opportunities.
• Identify new areas of opportunity by analyzing market trends and competitive gaps, industry workflows, customer requirements.
• Prepare market presentations in support of business plans and strategy.
• Present ROI and financial analysis.
• Lead, participate and present values of products to key industry organizations, conferences and forums.
• Monitor industry trends and assess how they will impact the business.
• Partner with other product organization members to establish long term strategic plans and objectives.
• Lead new product definition and business plans across functions.
• Determine ongoing current market opportunities.
• Guide pricing, distribution, and competitive positioning in collaboration with peers in the sales organization
• Provide leadership in strategic planning for the Product Management Team.
• Monitor the development of business plans, manage lifecycles and product positioning in the marketplace.
• Achieve revenue and profitability objectives.
• Manage relationships with key stakeholders, including internal resources, customers, industry associations, and suppliers.

Principal Product Manager, Data Solutions

Principal Product Manager driving customer outcomes in Data API's at Cotality. Responsible for product vision, strategy, and collaborative development with clients.

data-analyst

• Transforming and reporting tax-related data, maintaining systems, and improving processes.
• Develop data workflows, generate reports, resolve data issues, and provide insights to support business decisions.
• Review requirements and data files from Tax Collectors; design and implement transformation processes to support Tax Amount Reporting (TAR) and Tax Payment Status (TPS).
• Develop transformation processes for Bill Request and Payment files to Tax Collectors.
• Generate standard and ad hoc reports; create programming specifications to meet diverse reporting needs.
• Extract and analyze data from internal databases to inform business decisions, reporting actions, and creation of adhoc Payment files due to missed automated reporting.
• Support Talon system maintenance for agency/client changes, leveraging existing audits and processes; initiate new processes as needed.
• Ensure adherence to existing Standard Operating Procedures (SOPs) and contribute to the creation or adaptation of processes for undefined scenarios.
• Provide input on technological solutions to address data challenges and improve efficiency.
• Independently prioritize and manage multiple projects and deadlines in a fast-paced environment.
• Research misreporting and claim issues using internal data sources; develop corrective actions based on query results.
• Identify trends and issues, propose actionable recommendations, and communicate findings effectively.
• Clearly communicate status updates, analysis, and recommendations through verbal and written channels to internal teams and external partners.
• Collaborate across departments to ensure timely delivery of projects and resolution of data-related issues.

Data Analyst – Property Tax Data

Data Analyst at Cotality transforming property tax data and providing insights for business decisions. Collaborating across departments to improve reporting and system maintenance.

• Manage the workflow of a team in a fast-paced production environment that services, supports and mitigates risk for different types of property loans.
• Organize workflow to maximize efficiencies while delivering an exceptional client experience.
• Manage workflow tasks, delegate project work, drive process improvement, and help develop the team through training and mentorship.
• Assist with complex escalations or work directly with clients.
• Engage and motivate yourself by applying your organizational, communication, and influencing skills that drive team success.
• Assist leadership team with the management of daily operational activities for assigned team(s).
• Provide direction and guidance to team members.
• Consistently deliver exceptional client service in a high-volume production environment.
• Provide mentorship and training to team members.
• Conduct intricate research of property tax cases by utilizing advanced tools and resources including internal departments, third party sources, public agencies, and clients according to defined business procedures.
• Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs).
• Perform simple to complex reporting events such as maintaining tax research files, searching and investigating tax research case information, and processing departmental documents requiring knowledge of functional operations.
• Track progress and provide status report to management on achievement of daily and weekly team goals.
• Lead or participate in projects or initiatives.
• Lead and direct client meetings.
• Provide primary operational support and communication for the assigned team(s).
• Serve as a change champion in order to meet goals and maximize team performance.
• Build, maintain and leverage strong professional relationships.
• Assist in troubleshooting and resolving complex escalated issues.

Team Lead, Client Operations Management, Tax Research

Client Operations Management Lead managing workflows for property loans in a fast-paced environment. Engage teams and deliver exceptional client service while driving process improvements and mentorship.

customer-support

• Collaborate with both internal and external teams to facilitate a seamless client experience.
• Foster a high-energy, client-centric operation based on accountability and engagement.
• Manage the client relationship through weekly and monthly client status update meetings, annual business reviews, escalation resolution, adhering to Service Level Agreements, and maintaining high work quality.
• One-on-one coaching, counseling, and training of customer care associates.
• Drive accountability for direct reports in key performance areas such as Production and Quality Control.
• Monitor the quality of calls and provide verbal and written feedback to customer care associates.
• Address training needs and performance management with employees as necessary.
• Respond to internal and external stakeholders to ensure quality issues are resolved.
• Develop and measure key performance indicators (schedule adherence, after call work, quality, efficient call-handling, and attendance/reliability) at both team and individual level to gauge and enhance operational effectiveness.
• Interviewing and selection of new employees.
• Train and lead staff in all departmental operations, processes, procedures, and requirements.

Manager, Customer Experience

Manager, Customer Experience leading a team of front-facing representatives at Cotality. Enhancing client interactions and driving service excellence in the property industry.

• Serve as a SME (Subject Matter Expert) within assigned functional area
• Manage tasks and projects while meeting established deadlines
• Analyze data, gathering insights and modeling solutions
• Solicit input and ideas from others in consideration of recommendations
• Collaborate with leaders, associates, vendors and/or other business partners to plan, develop and execute key projects and initiatives
• Develop meaningful insights and recommendations to help provide solutions to complex and challenging operational problems
• Deliver exceptional customer service
• Effectively display the ability to manage time well by completing all work types with the established deadlines, setting appropriate work-related priorities, concentrating on the main objectives, and avoiding unnecessary interruptions

Client Operation Services Lead – Property Tax, Mortgage, Real Estate

Client Operation Services Team Lead leveraging industry expertise at Cotality, tackling operational issues in real estate. Collaborating across teams to enhance client satisfaction and deliver actionable solutions.

manager

• Serve as the executive single point of contact for Cotality's largest, most complex, and strategically vital clients.
• Lead all high-level business reviews and vendor management audits.
• Proactively understand clients' long-term business objectives, operational roadmaps, and pain points to strategically position Cotality solutions that drive measurable value and deepen the partnership.
• Develop and execute comprehensive client success plans focused on maximizing retention, identifying organic growth opportunities, and achieving annual revenue targets within the assigned portfolio.
• Own and lead the resolution of highly escalated client issues, mobilizing internal resources (Product, Legal, Operations) and providing timely, executive-level communication until a final resolution is implemented.
• Drive the design, standardization, and continuous improvement of the Client Onboarding, Account Management, and Service Delivery models using LEAN and AI resources to ensure scalability and best-in-class client experience across the entire organization.
• Formalize and champion the Voice of the Customer (VOC) program, translating client feedback into prioritized business requirements for Product and Operations teams.
• Serve as a Subject Matter Expert (SME) and executive partner to Sales, Product, Technology, and Legal teams, influencing the development of new offerings and participating in complex contract negotiations.
• Provide strategic oversight for all staff augmentation initiatives, acting as the primary liaison between executive leadership at the client and Cotality's Staff Augmentation team to ensure optimal performance and alignment.
• Provide strategic guidance and mentorship to Account Management and Service Delivery personnel, fostering a culture of high performance, accountability, and continuous professional development.

Senior Manager, Client Account Services

Senior Manager elevating strategic client partnerships in tax and flood services at Cotality. Ensuring client satisfaction, retention, and revenue growth through exceptional service delivery.

Formerly CoreLogic. We accelerate data, insights and workflows across the property ecosystem to enable industry professionals to surpass their ambitions and impact society. With billions of real-time data signals across the life cycle of a property, we unearth hidden risks and transformative opportunities for agents, lenders, carriers and innovators. Job Applicants: We are aware of fraudulent job postings. We never ask for payment or personal info, nor do we interview via text or email. All official emails come from "@Cotality.com." or "@CoreLogic.com." Apply only via our careers page.

Cotality

About the company

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18 jobs found

Principal Product Manager, Data Solutions

Cotality

Data Analyst – Property Tax Data

Cotality

Team Lead, Client Operations Management, Tax Research

Cotality

Manager, Customer Experience

Cotality

Client Operation Services Lead – Property Tax, Mortgage, Real Estate

Cotality

Senior Manager, Client Account Services

Cotality