CRM Specialist managing HubSpot operations at Compass for educational transformation. Streamlining processes and enhancing data integration across Sales, Marketing, and Customer Success teams.
About the role
- Customer Success professional in a tech company managing client projects and driving engagement. Focused on delivering value through strategic project management and client relationship building.
Responsibilities
- Monitor and relentlessly manage customer health and the relevance of the project;
- Have in-depth knowledge of the product and ecosystem and be able to identify alternatives;
- Study the industry and the specificities of the client's business;
- Propose solutions and alternatives to the client;
- Act as the client's voice across the company's teams;
- Co-manage internal teams, ensuring delivery and the deadlines agreed with the client;
Requirements
- Bachelor's degree (completed);
- Experience with Business Intelligence tools (Power BI, Tableau, or similar);
- Understanding of business problems — strategic mindset and results-oriented;
- Adaptability and willingness to learn;
- Experience with large companies (commercial area and/or project management);
- Previous experience in consultancies for Sales, commercial planning, market intelligence, RevOps, Sales Ops, Marketing, or commercial departments of large companies;
- Conversational English or Spanish;
Benefits
- Meal or food allowance;
- Gympass/TotalPass membership;
- Vittude (mental health support);
- Work-from-home allowance;
- Health insurance and dental plan (dental optional);
- Childcare assistance (up to the child's 6th birthday);
- Extended maternity, paternity, and adoptive leave;
- Life insurance;
- Birthday day off;
- Family Day;
- Mental health break;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Success Manager responsible for onboarding and supporting customer relationships at KnowBe4. Maximizing customer value and satisfaction through effective engagement strategies.
Customer Success professional providing training and support for clients at NOXTEC. Role involves monitoring project indicators and facilitating client communications.
Client Success Manager delivering exceptional grid value through utility EV managed charging programs. Collaborating with utility partners to maximize impact and achieve meaningful outcomes.
Customer Success Manager facilitating product adoption and client relationships at a health tech firm. Engaging with clinicians to improve outcomes through innovative dental solutions.
Customer Success Manager responsible for a B2B SaaS customer portfolio in Munich. Focusing on retention, growth, and effective customer lifecycle management.
Senior Client Success Manager overseeing high - value customer accounts in a leading SaaS company. Focused on strategic planning, customer satisfaction, and portfolio management.
Customer Success Manager for net2phone focusing on enhancing customer relationships and driving value realization. Responsible for account management, customer retention, and training coordination.
Partner Success Associate managing dropship accounts at Stadium Goods. Cultivating supplier relationships to enhance growth and engagement.
Senior Customer Success Manager responsible for customer engagement and product adoption at UpKeep. Building relationships and maximizing customer value within high - touch engagement model.