Head of Technical Account Management leading a dynamic UK team at Ekco, a growing cloud solution provider. Focused on strategic client relationships and technical service delivery.
About the role
- Account Manager driving profitable growth for CoorsTek's advanced ceramic components in the Energy Oil & Gas market. Focus on customer growth, engagement, and strategic account management in a technical role.
Responsibilities
- Revenue growth and margin expansion within the Energy Oil & Gas segment.
- Recovery of targeted lost or dormant customer accounts.
- Identify, develop and maintain business growth opportunities with customers in Energy Oil & Gas segment, including downhole tool components, wear-resistant, pump and valve applications.
- Build and maintain strong relationships with new and existing key customer contacts including design engineers, scientists, buyers, program managers and executives.
- Develop short and long-term commercial opportunity pipeline for new and existing markets and accounts.
- Lead customer engagement and account strategy across Oil and Gas operators, OEMs, and service companies.
- Serve as the primary commercial interface with customers at the program, sourcing, and executive decision level.
Requirements
- Bachelor’s Degree or equivalent
- Five (5) years’ related technical account management experience.
- Previous experience in Energy Oil & Gas industry highly desirable.
- Deep understanding of, or ability to learn, full range of CoorsTek materials, products and the Energy Oil & Gas market.
- Previous experience with technical account management preferably within Energy Oil & Gas industry.
- Strong Financial Acumen.
- Ability to manage through uncertain environments while identifying new business opportunities.
- Previous experience with SalesForce.
- Must be proficient in working with diverse variety of people from different cultures and backgrounds, exhibit strong interpersonal and organizational skills, great attention to detail as well as excellent listening, verbal and written communication skills.
Benefits
- Paid Time Off
- Medical, Dental, Vision Benefits
- Company-Matched 401K (USA only)
- Company-Matched Pension Plan (CANADA only)
- HSA (Health Savings Account) with Company Contribution
- Wellness Reimbursement Program (USA only)
- Voluntary Benefits (Pet Insurance, Legal Insurance, Accident Insurance, Critical Illness Insurance & more) (USA only)
- Safety Programs (reimbursement for safety shoes and company provided safety glasses)
- Performance-Based Bonuses for all Employees
- Employee Recognition Programs
- Mentorship Program
- Community & Volunteer Events & MORE!
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