HR Solutions Services Associate managing HR inquiries and support tasks while ensuring adherence to policies and standards. Collaborating with various teams to enhance efficiency in HR operations.
Responsibilities
Works autonomously within established procedures.
Performs tasks based on established procedures.
Uses data organizing and coordination skills to perform business support or technical work.
Completes assignments and facilitates the work of others.
Suggests work procedure and practice enhancements to improve efficiency.
Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
Resolves telephone and chat inquiries quickly.
Requirements
Requires vocational training, certifications, licensures, or equivalent experience.
Acts as a technical expert in some areas.
Has advanced and specialized expertise within a range of analytical or operational processes.
Understanding of how best teams integrate and work together to achieve company goals.
Provides subject matter guidance to junior team members.
Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
Benefits
Complies with all policies and standards.
Advises on benefit plan options.
Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies.
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