Hybrid HR Solutions Services Associate III

at Conduent

• Job title: HR Solutions Services Associate III
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Pasay City, Philippines

About the role

• HR Solutions Services Associate performing benefit calculations and providing employee support at Conduent, ensuring accurate vendor payments and assisting with enrollment processes.

Responsibilities

• Performs tasks based on established procedures.
• Uses data organizing and coordination skills to perform business support or technical work.
• Prepares benefit calculations and reports (e.g., accurate payment of vendor monthly billings, employee leave, and terminations).
• Prepares year-end benefit statements and benefit record updates.
• Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.
• Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.
• Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.
• Processes relocation documentation and payments (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts).
• Prepares offers, terms, and conditions letters.
• Performs other duties as assigned.
• Complies with all policies and standards.

Requirements

• Proficiency within a range of analytical or operational processes.
• Completes atypical assignments.
• Works within established procedures and practices.
• May establish the appropriate approach for new assignments.
• Acts as a resource for colleagues.
• Completes work with limited supervision.
• Requires vocational training, certifications, licensures, or equivalent experience.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development