About the role

  • Account Manager at Heartland Coca-Cola responsible for selling and ordering products. Ensuring customer satisfaction and collaborating with internal teams to maintain account standards.

Responsibilities

  • The Account Manager is responsible for selling and ordering product for customer accounts
  • Serves as the frontline liaison and ensures customer satisfaction is achieved
  • Responsible for rotating company product by date, both out in the market and in inventory
  • Aids the merchandising team by keeping products stocked and available onsite
  • Orders product at accounts on an assigned sales route
  • Determines product needs and places and transmits appropriate orders for each one
  • Utilize technology for order processing and inventory and other applications pertinent to the success of the job
  • Execute and sell big event marketing, pillar programming, innovation, and mandated features and ad activity to ensure customer satisfaction and company standards are being met
  • May sell in Customer Marketing Agreements (CMA)
  • Builds, changes, and removes product displays and POS (Point of Sale)
  • Ensure proper pricing
  • Cleans product space and secures damaged or defective product
  • Repack product when/where possible
  • Transports, replaces, and maintains POS advertising as appropriate for the account
  • Communicates account activities with the customer to ensure quality and timely service
  • Work with and collaborate internally with merchandisers and drivers; maintain communication about goals, projects, and day-to-day needs of accounts
  • Ensures consistent adherence to merchandising and customer service standards
  • Stock and merchandise products in the allocated beverage section including coolers, racks, and secondary displays
  • Maintains end to end ownership of the account through appropriate action and/or communication

Requirements

  • High School Diploma or GED is required
  • Bachelor’s degree preferred
  • Minimum of two years of work experience required
  • Customer service experience in a retail environment or in a sales position being held accountable for sales targets preferred
  • Basic computer application and technology skills required
  • Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years
  • proof of insurance covering business use is required at time of hire
  • Must be open to flexible schedule; may be required to work some holidays to meet customer demands

Benefits

  • medical, dental, and vision insurance
  • life insurance
  • 401(k)
  • paid time off
  • wellness programs
  • tuition reimbursement
  • incentive program eligibility

Job title

Account Manager

Job type

Experience level

JuniorMid level

Salary

$47,000 - $54,000 per year

Degree requirement

High School Diploma

Location requirements

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