Retirement Administrative Assistant role at Cetera Financial Group supporting the Cetera TPA team in Dallas or Des Moines. Duties include clerical support, report preparation, and customer service.
Responsibilities
Answer and direct phone calls to appropriate person or department
Monitor faxes incoming and outgoing
Assist Accounts Receivable – letter preparation and calling clients about past due invoices
Assist all internal departments with various clerical functions, report preparation and assigned projects
Prepare and send routine blast emails via Pension Pro
Maintain individual dashboard tasks assigned through Pension Pro
Retrieve annual report downloads from various record-keepers
Assist in the preparation of regularly scheduled monthly reports
Requirements
General knowledge of office management systems and procedures
Exceptional customer service skills a must (phone etiquette, etc.)
Proficiency in MS Office (Outlook, MS Excel and MS PowerPoint)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Experience in the Qualified Pension Plan field a plus, but not required
Experience with DocuSign a plus, but not required
Benefits
Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
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