Front Office Manager leading the Front Office Team to craft inspired workplaces at 24seven Hotels. Ensuring exceptional guest experiences and maintaining hotel brand standards in Santa Barbara.
Responsibilities
Management of day to day Front Office and Breakfast Operations
Ability to maintain guest confidence through prompt and courteous communication with guests and associates
Execute highest quality of service to guests at all times
Complete scheduling for the department(s)
Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
Monitor labor productivity
Participate in property MOD Program as needed
Train department in all duties and empowerment needed to reach top performance levels
Support the sales efforts of the hotel and in generating revenue opportunities
Requirements
Successful Front Office hotel management experience is a must
Systems experience within the Marriott Brands is required, SpringHill Suites experience is preferred
Must be highly motivated, self-directed, with strong initiative and desire for achievement
Exceptional guest service skills required
Must possess strong computer skills
Excellent communication and presentations skills required
Benefits
Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. • Health Coverage Medical, Dental, and Vision insurance • Ancillary Benefits to support your well-being • 401(k) with company contribution • Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) • Paid Sick Leave to take care of yourself when needed (based on FT or PT status) • Career Growth & Support On-the-job training and mentorship • Clear pathways for advancement within the company • Extra Perks Associate Referral Program – get rewarded for bringing in top talent • Hotel Discounts – enjoy the exclusive rates at our properties • Daily Pay – Access to your pay when you want it! #HCareers
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