About the role

  • Front Office Manager leading the Front Office Team to craft inspired workplaces at 24seven Hotels. Ensuring exceptional guest experiences and maintaining hotel brand standards in Santa Barbara.

Responsibilities

  • Management of day to day Front Office and Breakfast Operations
  • Ability to maintain guest confidence through prompt and courteous communication with guests and associates
  • Execute highest quality of service to guests at all times
  • Complete scheduling for the department(s)
  • Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
  • Monitor labor productivity
  • Participate in property MOD Program as needed
  • Train department in all duties and empowerment needed to reach top performance levels
  • Support the sales efforts of the hotel and in generating revenue opportunities

Requirements

  • Successful Front Office hotel management experience is a must
  • Systems experience within the Marriott Brands is required, SpringHill Suites experience is preferred
  • Must be highly motivated, self-directed, with strong initiative and desire for achievement
  • Exceptional guest service skills required
  • Must possess strong computer skills
  • Excellent communication and presentations skills required

Benefits

  • Competitive Compensation We offer a highly competitive salary that reflects your skills and experience. • Health Coverage Medical, Dental, and Vision insurance • Ancillary Benefits to support your well-being • 401(k) with company contribution • Work-Life Balance Paid Time Off (PTO) (based on FT or PT status) • Paid Sick Leave to take care of yourself when needed (based on FT or PT status) • Career Growth & Support On-the-job training and mentorship • Clear pathways for advancement within the company • Extra Perks Associate Referral Program – get rewarded for bringing in top talent • Hotel Discounts – enjoy the exclusive rates at our properties • Daily Pay – Access to your pay when you want it! #HCareers

Job title

Front Office Manager – Rooms

Job type

Experience level

Mid levelSenior

Salary

$34 - $36 per hour

Degree requirement

High School Diploma

Location requirements

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