Customer Service Assistant at Aramark UK serving food and beverages at Kinloss Barracks. Part - time role with operational support and customer service responsibilities.
About the role
- Customer Service Representative joining CEVA Logistics to manage transportation of goods and support high volume accounts. Liaising between sales, operations, and customers for shipping inquiries and status updates.
Responsibilities
- Communicate information to operations and sales personnel on shipments which require special handling
- Advise customers, sales personnel and station management of the current status of all shipments
- Respond promptly and professionally to customer requests for status of shipments, routings, 'Paid-On-Delivery' charges or other inquiries
- Coordinate with sales and customers to develop customer specific standard operating procedures
- Follow-up on sales leads provided from daily shipment logs and quotes
- Assist in customer service and the preparation of quotes
- Perform other duties as assigned
Requirements
- High School Diploma or GED
- Less than one year related experience
- Basic proficiency in Microsoft Office, internet, web-based and job specific software applications
- Accurate typing skills and/or data entry skills
- Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements
- Ability to read and interpret documents and write routine correspondence
- Responds promptly and professionally to customer needs
- Gathers and analyzes information skillfully
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships and retail, travel, car and hospitality brands
- Company paid life insurance
- Accident insurance
- Short- and long-term disability coverage
- Employee assistance plan
- Tuition reimbursement program
- Voluntary benefits including additional life insurance, AD&D coverage, critical illness, identity theft & legal plan
- Flexible Paid Time Off programs including company paid holidays
Job title
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Experience level
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