Customer Service Assistant at Aramark UK serving food and beverages at Kinloss Barracks. Part - time role with operational support and customer service responsibilities.
About the role
- Customer Support Assistant at Aegro, ensuring client satisfaction through effective problem resolution and service excellence. Contributing to a top rural management platform in Brazil.
Responsibilities
- Handle support requests across multiple channels, providing initial assistance and guiding customers quickly and efficiently.
- Assist with identifying and diagnosing basic technical issues, following established procedures.
- Record incidents and support interactions clearly and accurately in the ticketing system.
- Escalate complex issues to higher-level support.
- Keep customers informed about the status of their support requests.
- Participate in training to stay updated on the company's products and technologies.
- Collaborate with internal teams as needed to ensure customer requests are resolved fully and within expected timeframes.
Requirements
- Previous experience in online customer support;
- Technical course or ongoing degree in areas related to Information Technology, Agronomy, or similar (a plus);
- Strong verbal and written communication skills, patience, and empathy.
- Previous experience with ticketing and customer support systems such as HubSpot or Zendesk.
Benefits
- 🏙️ Hybrid model — 1 day per week on-site in Porto Alegre, RS and 4 days remote.
- 🚌 Transportation allowance (vale-transporte) — to support your mobility.
- 🍽️ Meal allowance or Caju meal benefit — freedom to use for groceries, restaurants, or delivery.
- 🏠 Home office support from Caju — extra assistance to cover electricity, internet, and make your workspace more comfortable.
- 🦷 Dental plan (national coverage) — for you and your family.
- 🩺 Bradesco health plan (national coverage) — no waiting period, so you and your family are covered from day one.
- 🧠 Caju Saúde — two complimentary sessions per month with psychologists and nutritionists for mental and physical wellbeing.
- 💪 Wellhub — easy access to gyms and wellness platforms for physical and mental wellbeing.
- 🎉 Birthday day off — one day off during your birthday month to celebrate however you like.
- 💳 Partnership with Creditas — access to loans with lower rates if you need financial breathing room.
- 🎓 Development support — hard and soft skills content to support your learning.
- 🚀 Referral program — refer great people to our team and earn a reward at Caju!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Support Representative ensuring smooth order processing and communication for channel partners at Shure. Managing inquiries, order status, and return processing within a hybrid working environment.
Customer Service Domestic Sales Specialist at Bremer & Leguil handling customer communication and data management. Collaborating on projects with a focus on customer service in a dynamic company.
Responsible for sales support of Export customer orders using ERP systems. Collaborating with internal departments for smooth order processing and customer communication.
Senior Customer Experience Specialist managing strategic accounts for BASF’s Care Chemicals team in Florham Park, NJ. Leading order to cash processes and enhancing customer experience.
Community Support Specialist providing accurate data and user engagement at Track Titan, the dominant simracing coaching platform.
Business Manager Customer Service at Liebherr managing business cases and boosting revenue through customer service strategies. Requires a degree in engineering and excellent German and English skills.
Customer Service Supervisor responsible for managing customer inquiries and order processing efficiently. Leading satisfaction surveys and maintaining high service standards in a competitive market.
Customer Service Representative joining CEVA Logistics to manage transportation of goods and support high volume accounts. Liaising between sales, operations, and customers for shipping inquiries and status updates.
Customer Service Representative managing transportation and customer service for freight accounts at CEVA Logistics. Responsible for tracking, communications, and data management in logistics operations.