Customer Service Representative managing transportation and customer service for freight accounts at CEVA Logistics. Responsible for tracking, communications, and data management in logistics operations.
Responsibilities
Oversee customer’s freight through tracing and tracking
Maintain contact with airlines, trucking companies, and agents
Manage customer support and respond to service requests
Notify customers of shipping delays
Prepare quotes and assist with various data management tasks
Requirements
High School Diploma or GED
Two to three years related experience
Two to four years industry experience preferred
Intermediate proficiency in Microsoft Office
Accurate typing and data entry skills
Ability to perform basic math calculations
Benefits
Competitive Paid Time Off
401(k)
Health insurance
Employee benefits platform with gym membership discounts
Discounts on retail, travel, car, and hospitality brands
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