Hybrid Director of Operations

Posted last month

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About the role

  • Director of Operations at Cloudinary supporting strategic AI and product initiatives. Driving collaboration and decision-making across teams in a fast-paced environment.

Responsibilities

  • Accelerate strategic projects
  • Support the company’s highest‑priority initiatives including AI adoption, product evolution, and growth‑critical cross‑functional programmes.
  • Bring clarity to complex or ambiguous objectives, establishing crisp goals, simple plans, and measurable outcomes.
  • Create momentum by unblocking decisions, simplifying problems, and ensuring teams stay focused on what drives impact.
  • Improve collaboration at scale
  • Align teams across Product, R&D, GTM, Finance and Operations on goals, decisions and timelines ensuring work moves with speed and cohesion.
  • Build trusted relationships quickly and become a partner teams seek out because progress is faster and clearer with you involved.
  • Facilitate the conversations that matter: surfacing trade‑offs, enabling decisions, and ensuring shared ownership from early product definition through to GTM execution.
  • What Success Looks Like
  • Teams consistently report that work moves faster, clearer, and with greater impact because of your involvement.
  • High-priority projects achieve measurable progress, not just activity.
  • Cross-functional collaboration improves less friction, better alignment, more decisive execution.
  • You become a trusted operator leaders bring in when outcomes matter and time is tight.

Requirements

  • 10+ years of experience in Strategic Business Operations
  • Experience operating in growth-stage SaaS or similarly fast-moving organisations.
  • Strong grounding in structured problem-solving, consulting background welcome but not required.
  • Excellent judgement: you know when to introduce structure and when to prioritise momentum.
  • Proven ability to influence without authority and to build credibility quickly.
  • Comfortable working across multiple teams and shifting contexts at pace.
  • Clear communicator who brings focus and simplicity to complex discussions.
  • A bias for action paired with a pragmatic, low‑bureaucracy mindset.
  • Familiarity with (or willingness to adopt quickly) lightweight project management tools and operational processes, used to support clarity and coordination with minimal bureaucracy

Benefits

  • Awesome technology
  • Top-talent peers
  • Robust vacation & wellness policy
  • Annual development stipend
  • Catered lunches or a food stipend

Job title

Director of Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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