People Operations Coordinator supporting Cloudflare’s AMER People Operations team. Collaborating on employee lifecycle processes while maintaining data integrity and coordinating projects.
Responsibilities
Support employee lifecycle transactions for the AMER region, including onboarding, transfers, job changes, and offboarding, under the guidance of People Operations Specialists
Coordinate onboarding documentation, background checks, and compliance-related materials
Assist with employee data entry and updates in Workday and related People systems
Support People Operations projects by tracking tasks, timelines, and dependencies
Follow up with cross-functional partners to ensure deliverables are completed on time
Assist with documentation of People processes, workflows, and standard operating procedures
Help implement process updates and operational improvements
Maintain employee records and files, ensuring documentation is complete and stored appropriately
Perform routine and ad hoc data audits in Workday to support data accuracy and compliance
Support manual data entry and cleanup efforts as needed
Respond to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 0–1)
Act as a liaison between employees and People teams to help resolve basic issues
Escalate complex questions or issues to Specialists or subject matter experts as needed
Handle sensitive employee information with discretion and professionalism
Support compliance initiatives and records administration under established processes
Requirements
1–3+ years of experience in operations, project coordination, HR, or a related role
Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines
Experience working in systems and managing data; Workday experience strongly preferred
High attention to detail and a process-oriented mindset
Comfortable working with spreadsheets (Excel or Google Sheets)
Strong written and verbal communication skills
Customer-focused, collaborative, and proactive working style
Project Management a plus!
Experience supporting HR or People Operations teams
Exposure to enterprise environments or global organizations
Experience with ticketing systems (Zendesk or similar)
Experience with Workday or other HCM’s
Interest in growing into a People Operations Specialist or HRIS-focused role
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