People Operations Coordinator managing HR processes and employee lifecycle at Syntax. Supporting onboarding, compliance, and employee experience while enhancing operational excellence.
About the role
- People Operations Coordinator supporting Cloudflare’s AMER People Operations team. Collaborating on employee lifecycle processes while maintaining data integrity and coordinating projects.
Responsibilities
- Support employee lifecycle transactions for the AMER region, including onboarding, transfers, job changes, and offboarding, under the guidance of People Operations Specialists
- Coordinate onboarding documentation, background checks, and compliance-related materials
- Assist with employee data entry and updates in Workday and related People systems
- Support People Operations projects by tracking tasks, timelines, and dependencies
- Follow up with cross-functional partners to ensure deliverables are completed on time
- Assist with documentation of People processes, workflows, and standard operating procedures
- Help implement process updates and operational improvements
- Maintain employee records and files, ensuring documentation is complete and stored appropriately
- Perform routine and ad hoc data audits in Workday to support data accuracy and compliance
- Support manual data entry and cleanup efforts as needed
- Respond to employee and manager inquiries related to People Operations and Payroll through Zendesk or other channels (Tier 0–1)
- Act as a liaison between employees and People teams to help resolve basic issues
- Escalate complex questions or issues to Specialists or subject matter experts as needed
- Handle sensitive employee information with discretion and professionalism
- Support compliance initiatives and records administration under established processes
Requirements
- 1–3+ years of experience in operations, project coordination, HR, or a related role
- Strong organizational and time-management skills with the ability to manage multiple tasks and deadlines
- Experience working in systems and managing data; Workday experience strongly preferred
- High attention to detail and a process-oriented mindset
- Comfortable working with spreadsheets (Excel or Google Sheets)
- Strong written and verbal communication skills
- Customer-focused, collaborative, and proactive working style
- Project Management a plus!
- Experience supporting HR or People Operations teams
- Exposure to enterprise environments or global organizations
- Experience with ticketing systems (Zendesk or similar)
- Experience with Workday or other HCM’s
- Interest in growing into a People Operations Specialist or HRIS-focused role
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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