Field Enablement Program Manager at Cloudera, facilitating content creation and training for field teams. Collaborating to ensure messaging consistency and engaging learning experiences.
Responsibilities
Own the development and speaker coordination, topics and execution of enablement programs including Know This, Workshops and Office Hours in support of PMs, PMMs, Field Systems and Finance.
Manage calendars and content review meetings with subject matter experts to support these events.
Disseminate and communicate information to the sales organization via the appropriate channels.
Write and edit the enablement newsletter weekly.
Facilitate a corporate-wide learning culture through management of Highspot and other platforms as applicable.
Partner with other program managers to continuously build and maintain a self-service learning track that allows the Cloudera field to continuously develop skills, knowledge and understanding of processes.
Provide support, as needed, for all programs, including scheduling, vendor management, reporting and feedback.
Must be able to project manage separate and distinct enablement requests and programs simultaneously.
Develop content and programs for annual Sales Kick Off in collaboration with the lead team.
Build strong internal champions across a variety of roles and LOBs.
Be on the constant look-out to improve any and all enablement programs.
Requirements
5-10 years of professional experience preferably within enterprise technology
Excellent written and verbal skills.
Ability to deliver content in an engaging and compelling manner.
A strong interest in adult learning and a willingness to think outside of the box when constructing training programs.
Experience with Learning Management Systems and Content Management Systems for field, like Mindtickle and Highspot.
Ability to work in a fast paced environment
An entrepreneurial problem-solving attitude and growth mindset
Ability to identify and communicate gaps or areas of improvement
Highly organized and detail-oriented
Ability to prioritize their work while minimizing distraction
Ability to roll up sleeves and do what is needed to make programs successful
Demonstrated interpersonal negotiation and resolution skills
Preferred Requirements
Experience in B2B Enterprise Technology sales
Prior experience managing complex programs or other customer facing projects
Prior experience with reporting/ analytics/dashboards including Excel and Tableau
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