About the role

  • Global Program Manager driving operational excellence for strategic clients in the Digital Power business unit. Leading cross-functional teams and managing project managers across multiple geographies.

Responsibilities

  • Lead the operational execution of the account strategy, ensuring alignment with business goals and customer expectations
  • Lead financial management, risk management, resource management, project management structure and stakeholder management
  • Proficient in considering long-term impact, anticipating future needs, and strategically selecting initiatives that yield broad and lasting effects
  • Manage the development process for tools, applications, and functional specifications
  • Lead a team of Project Managers and Specialists for a major program
  • Implement best practices globally to standardize experiences, ensuring consistency and efficiency within the account
  • Drive and track growth initiatives, including specific customer-requested projects
  • Take ownership of the operational component of QBRs, providing insights and driving improvements
  • Support the integration of the account across all Business Units, fostering collaboration and knowledge sharing
  • Collaborate with execution and tendering teams on complex projects
  • Understand, Coordinate and manage operational customer needs and escalations
  • Create a sense of win-win partnership

Requirements

  • Minimum of 5 years managing large, complex, multi-geography projects
  • Proven experience in developing and managing projects or programs aligned with strategic account direction
  • Substantial Experience leading customer facing meetings, seminars, business reviews, or programs expected
  • Must have managed direct reports, ideally Project Managers
  • Strong internal network and ability to collaborate across functions
  • Ability to identify gaps and anticipate risks
  • Experience with digital tools and transformation initiatives
  • Experience using Smartsheet and Microsoft Suite of Products

Benefits

  • medical (with member reward points)
  • dental
  • vision
  • basic life insurance
  • Benefit Bucks (credits to apply towards your benefits)
  • flexible work arrangements
  • paid family leaves
  • 401(k) + match
  • well-being and recognition (including service anniversary) programs
  • 12 holidays per year
  • 15 days of paid time off per year (pro-rated in the first year of employment based on start date)
  • opportunity to purchase company stock (eligibility depends on start date)
  • military leave benefits

Job title

Global Program Manager – Key Accounts

Job type

Experience level

Mid levelSenior

Salary

$139,200 - $253,200 per year

Degree requirement

No Education Requirement

Location requirements

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