Operations Engineer responsible for software deployment and monitoring in customer environments. Collaborating across teams to ensure stable operations and resolving incidents promptly.
About the role
- Operations Executive for the Confex Operations team organizing small and medium events. Supporting large-scale events in various sectors like Energy, Retailing, and Life Sciences.
Responsibilities
- **The Opportunity: **
- We have an exciting opportunity in the Confex Operations team for an Operations Executive.
- The role will primarily be to organise small/medium sized events and support with the organisation of medium/large events for portfolios operating in various sectors, such as Energy, Oil & Gas Transport, Internet Retailing and Life Sciences.
- **Key Responsibilities:**
- Organise small sized events including conferences, tabletop exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager.
- Work as part of a team delivering the operations for medium/ large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager.
- Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios.
- Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager.
- Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly.
- Arrange travel and accommodation for staff and speakers within a pre-set budget.
- Respond quickly and calmly to requests from speakers, sponsors and exhibitors' pre-event and onsite.
- Work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.
- Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support.
- Manage suppliers and orders for event signage, AV, venue, catering, sponsored items as required with guidance from manager.
- Develop a thorough understanding of health & safety principles ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area.
- Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc administration tasks as required by the Manager or Senior Operations Managers.
- Demonstrate clear and effective communication of ideas and processes.
- Methodical filing and record keeping.
- Post show evaluation and development.
- Available to travel worldwide.
- Attend training courses as directed by Line Manager.
- Collaborate with other operations teams across the business and take part in working groups.
- Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates.
- At all times representing Clarion Events in a Professional Manner.
Requirements
- **Knowledge, Skills & Behaviours:**
- Experience in the conference and exhibition industry is desirable.
- Organised and methodical.
- Strong social and communication skills .
- Able to deal with a broad range of people.
- Self-motivated and able to take responsibility.
- Keen to embrace and learn to use new technology and IT systems.
- Able to work within a team.
- A customer-first mind-set .
- Adaptable.
- Problem solver.
- Good attention to detail.
- Able to manage time effectively.
- Work calmly under pressure.
- Prepared to work long hours and weekends, if required.
Benefits
- 25 days’ holiday plus bank holidays
- End of year wellbeing shutdown (closed for the last week of the year)
- Celebration day off (e.g. birthday, Diwali, Eid, etc)
- Summer Hours in August (3pm finish on Fridays)
- Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
- Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Wellbeing Library (MYNDUP)
- Mentoring Programme
- Season Ticket Loan
- Cycle to Work Schemes
- Free on-site gym and shower facilities
- Free eyesight tests
- Free flu vaccination – offered on site once a year for all employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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