About the role

  • Head of Operations leading logistics team in Budapest office for a multimodal logistics operator. Pivotal role with progression to General Manager within 1-2 years

Responsibilities

  • Lead, mentor, and develop a team of operations professionals including supervisors and internal forwarders
  • Conduct performance appraisals and manage succession planning
  • Foster a high-performance, collaborative team culture
  • Oversee accurate and timely execution of all customer transport orders
  • Optimize routing and utilization to maximize efficiency and profitability
  • Ensure operations align with customer expectations and service level agreements
  • Monitor market trends and identify operational insights to support business development
  • Enable scalable logistics and capacity planning for business expansion
  • Support the commercial team with qualified leads and strategic input
  • Maintain effective relationships with customers, hauliers, and internal stakeholders
  • Proactively manage delays, changes, or incidents with clear communication
  • Ensure operational agreements with hauliers are confirmed in writing
  • Monitor and report on volumes, revenue, and margin performance
  • Submit weekly and monthly operational and financial reports
  • Maximize margins through optimal use of Transport Management Systems

Requirements

  • 10+ years in road freight forwarding/3PL logistics
  • 5+ years in a managerial/leadership role
  • Proven track record in operational management and team leadership
  • Excellent knowledge of the European transport and freight forwarding market
  • Strong carrier network and industry relationships
  • Fluent in Hungarian and English (proficient level required)
  • Hands-on mentality with a solutions-oriented approach
  • Positive, ambitious mindset with creative problem-solving skills
  • Experience with intermodal solutions (rail, shortsea)
  • Commercial or account management background
  • Third language (German or Russian preferred)
  • Project management education
  • Experience working in high-growth environments

Benefits

  • Competitive salary package (HUF 16-24 million, depending on experience)
  • Company car and mobile phone for private use
  • 28 days paid annual leave
  • Retirement and parental leave benefits
  • Clear path to General Manager/Country Manager role
  • Hybrid working model (maximum 2 days working from home)
  • Friendly, cooperative, and informal company culture
  • 10-15% travel (primarily to Netherlands and Belgium during onboarding)
  • Part of a rapidly growing global logistics player
  • Access to multimodal capabilities across road, rail, and shortsea

Job title

Operations Manager – Logistics

Job type

Experience level

SeniorLead

Salary

HUF 16,000,000 - HUF 24,000,000 per year

Degree requirement

No Education Requirement

Location requirements

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