Operations Engineer responsible for software deployment and monitoring in customer environments. Collaborating across teams to ensure stable operations and resolving incidents promptly.
Responsibilities
responsible for the reliable operation, monitoring and deployment of envelio’s software solutions in complex customer environments
ensure that updates, bug fixes and new versions of the Intelligent Grid Platform (IGP) are rolled out smoothly across cloud, on-premise and OT environments
daily operation of customer systems, including monitoring system health, handling incidents and coordinating effective incident resolution
actively contribute to stable 24/7 operations by detecting issues early
work at the interface between engineering, operations and customers
closely collaborate with customers’ IT and OT teams to clarify operating models and understand existing infrastructure
document customer-specific setups, operational processes and deployment procedures
Requirements
hands-on experience operating and deploying software in complex IT environments
familiar with cloud, on-premise and ideally OT or industrial IT landscapes
enjoy working closely with customers and can explain technical topics clearly and pragmatically
like to work hands-on operationally – from deployments to troubleshooting in production environments
good knowledge of Linux-based systems, Kubernetes, networking and basic security concepts
willing and able to contribute to 24/7 operations through on-call duties as part of a shared team rotation
structured, reliable and take ownership of operational tasks
work well with software developers and can translate operational requirements into technical requirements
familiar with parts of our tech stack or confident in quickly learning them
fluent in German and English, both written and spoken
Benefits
Adapt your working mode to your lifestyle – fully remote (#LI-Remote) or hybrid with office option
Option to work remotely from abroad (up to three months per year from anywhere within the EU or the USA)
State-of-the-art technology and modern tech stack
Excellent hardware setup (16-inch MacBooks, 2 monitors at your workstation)
30 days of vacation + 3 corporate holidays
Support for your health with the Urban Sports Club partnership
Flexible use of a monthly mobility budget (e.g., company bike, public transport)
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