Customer Service Manager at Coles Supermarkets overseeing customer service and daily store operations. Leading a team to ensure exceptional shopping experiences for customers in Beeliar.
About the role
- Customer Service Representative at Civica supporting customers in managing their fines within the Victorian Department of Justice. Engaging customers, providing guidance, and enhancing their experiences effectively.
Responsibilities
- First point of contact for customers needing help managing their fines.
- Provide guidance on understanding options related to fines.
- Make a positive difference in customer experiences.
- Support customers effectively to navigate their situations.
Requirements
- A passion for providing outstanding customer service.
- Comfortable navigating computer systems or programs.
- Can understand and follow a documented process.
- Strong interpersonal and communication skills.
- Self-motivated and driven to achieve goals.
- Team focused and flexible.
Benefits
- Up to 15 weeks of paid parental leave
- Skilled and friendly support network including Team Leaders and subject matter experts
- Opportunity for future career development in operations or software development
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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