Hybrid Customer Service Representative

Posted 4 days ago

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About the role

  • First point of contact for customers needing help managing their fines.
  • Provide guidance on understanding options related to fines.
  • Make a positive difference in customer experiences.
  • Support customers effectively to navigate their situations.

Requirements

  • A passion for providing outstanding customer service.
  • Comfortable navigating computer systems or programs.
  • Can understand and follow a documented process.
  • Strong interpersonal and communication skills.
  • Self-motivated and driven to achieve goals.
  • Team focused and flexible.

Benefits

  • Up to 15 weeks of paid parental leave
  • Skilled and friendly support network including Team Leaders and subject matter experts
  • Opportunity for future career development in operations or software development

Job title

Customer Service Representative

Job type

Experience level

Mid levelSenior

Salary

A$72,828 per year

Degree requirement

No Education Requirement

Location requirements

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