Customer Service Manager at Coles Supermarkets overseeing customer service and daily store operations. Leading a team to ensure exceptional shopping experiences for customers in Beeliar.
Responsibilities
Full accountability for the day-to-day running of the customer service department
Responsibility for checkouts and customer service desk
Contribute to an exceptionally presented store that is welcoming and engaging
Engage with customers and local community to enhance their shopping experience.
Requirements
Previous experience working in a fast-paced customer facing environment
Proven leadership experience to lead, coach and develop your team
Maintain excellent service standards, keeping the checkout area clean and safe
Drive a one team culture focused on health, safety and wellbeing
Customer obsessed, seeking to better understand diverse customers for better shopping experiences.
Benefits
Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
Additional periods of double discount (10%) at various times throughout the year.
Hotdeals exclusive to team members that translate into additional savings.
Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’.
Accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
Comprehensive induction, management and people leadership training provided.
Access to novated leasing for eligible team members.
Become a part-owner of the Coles Group through our annual team member share plan offer.
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