Ops Support Specialist responsible for operations support and liaising with internal teams at Citi. Documenting processes, supporting various services, and handling account management.
Responsibilities
Document processes accurately and detail-oriented
Identify process gaps demanding escalation, providing potential solutions
Assist with inventory management and workflow as needed
Support diverse products and services
Analyze issues and create solutions via research
Handle account-related tasks accurately and in a timely manner
Facilitate activities minimizing organizational impact or loss
Appropriately assess risks in business decisions while safeguarding Citigroup and its clients
Requirements
1 year of relevant experience
Proficient computer and typing skills
Ability to adapt to new technology quickly and seamlessly
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work with others to complete assigned tasks
Bachillerato concluido
Manejo Excel Intermedio
Contabilidad Básica
Análisis y captura de datos
Seguimiento y solución a aclaraciones
Manejo de controles
Experiencia en cargos y abonos
Trabajo en Equipo
Analítico
Organizado
Resiliente buen manejo de su estrés enfocado a cumplimiento de metas
Iniciativa propia en la operación.
Benefits
Citi is an equal opportunity employer
Paid time off
Professional development opportunities
Job title
Especialista en apoyo de Operaciones, CPAES virtuales
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