Technical Analyst at Cision supporting mid-market customers with Brandwatch product suite. Designing and delivering scalable technical solutions for customer insights.
Responsibilities
Become an advanced user of the Brandwatch product suite, applying a hands-on and forward-thinking approach to solving customer data framework and setups.
Partner with customers and internal stakeholders to design and implement technical solutions aligned to customer objectives.
Build and deliver scalable data solutions, including:
• Query writing and data configuration.
• Dataset creation, cleaning, and segmentation.
• Visual dashboards and data frameworks.
Present technical deliverables to both technical and non-technical audiences, translating complexity into clarity.
Work largely independently while managing multiple priorities and deadlines, maintaining a high bar for quality and accuracy.
Requirements
1–3+ years of experience in data analysis, boolean query writing, analytics, or a technical analyst role, preferably in a business or customer-facing environment.
Experience working with large datasets or unstructured text, with the ability to simplify complexity into insights.
Technical aptitude and curiosity, with confidence learning new software and tools.
Experience building data visualizations and crafting compelling data-driven setups.
Strong time-management and prioritization skills, including the ability to manage competing deadlines.
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