About the role

  • Payroll & HR Operations Coordinator managing payroll for 150-200 employees at CIAL Dun & Bradstreet. Ensuring compliance and accuracy in payroll processing and HR operations.

Responsibilities

  • Process the full payroll cycle for 150-200 employees, ensuring accuracy, timeliness, and compliance with Mexican labor and tax regulations
  • Manage and validate incidences, bonuses, commissions, overtime, leaves, and other payroll variables
  • Calculate and process severance payments and Profit Sharing (PTU)
  • Administer statutory and voluntary payroll deductions, including Infonavit, Fonacot, pension payments and loans
  • Generate and validate payroll reports
  • Process employer obligations including SUA, ISN, and other regulatory payments
  • Ensure full compliance with IMSS processes, including salary updates, registrations and terminations, occupational risk matters, and monthly reporting
  • Attend labor authorities (STPS, IMSS, CFCRL, etc.) as needed to support inspections, audits, and information requests
  • Manage and maintain salary tabulators aligned with internal equity and external market benchmarks
  • Conduct market salary analysis and compensation studies to support salary reviews, adjustments, and organizational growth
  • Partner with HR leadership to ensure compensation practices are competitive, compliant, and aligned with business strategy
  • Support the implementation and tracking of salary increases, adjustments, and structural changes in coordination with Payroll and Finance
  • Oversee benefit providers such as grocery and vouchers, internet/electricity support, savings fund, medical providers, pension administrators, etc
  • Manage activations, deactivations, balances, reports, and issue resolution with benefit vendors
  • Coordinate communication with employees regarding benefits and support their inquiries
  • Maintain accurate, complete, and organized physical and digital employee files, ensuring compliance with local standards and audits
  • Manage employee data updates, permissions, and changes within the HRIS and other HR platforms
  • Support the administration and tracking of employee vacations, leaves of absence, and time-off balances
  • Prepare regular and ad hoc HR reports to support business needs and leadership decision-making
  • Operate multiple HR and administrative systems, including payroll platforms, Fonacot, Infonavit, savings fund providers, grocery/gas cards, and others
  • Ensure data accuracy, troubleshoot system inconsistencies, and coordinate with providers for technical support
  • Collaborate closely with the Finance team to support HR-related budget planning, OPEX control, and headcount cost management
  • Provide timely and accurate HR data and insights for financial forecasting, budget tracking, and reporting to Head Quarters
  • Participate in the preparation and consolidation of HR and payroll information for HQ reporting, ensuring consistency and data integrity
  • Collaborate with Finance, Legal, and other internal teams for reporting, audits, and compliance requirements
  • Participate actively in HR initiatives, engagement activities, and company programs
  • Provide support to employees and leaders on payroll, benefits, and HR processes, ensuring an excellent employee experience

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field
  • Minimum 5 years of experience in payroll processing and HR operations within Mexico
  • Strong knowledge of Mexican labor law, IMSS, and tax regulations
  • Practical experience with Infonavit, Fonacot, SUA, ISN, and settlement calculations
  • Experience managing benefit vendors and pension/savings fund processes
  • Proficiency in HR systems and multiple administrative platforms; high comfort with technology and reporting
  • Demonstrate strong analytical and problem-solving skills to identify inconsistencies, risks, and improvement opportunities within payroll and HR processes
  • Detail-oriented, analytical, organized, and committed to accuracy and confidentiality
  • Strong communication, customer-service mindset, and ability to work cross-functionally
  • Results focused, proactive, resilient, motivation and persuasion skills, high organization and planning skills, and teamwork
  • English proficiency

Benefits

  • Positive and encouraging work environment
  • Dynamic company where you can grow as far as your vision and curiosity leads you
  • Competitive compensation and benefits package
  • Hybrid work scheme, with short Friday

Job title

Payroll & HR Operations Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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