Service Delivery Manager leading IT support team for a tech house empowering businesses in engineering. Focusing on IT service delivery, operational excellence, and stakeholder coordination.
About the role
- Operations Associate supporting vendors, riders, and agents for Chowdeck’s delivery service. Handling operational tasks and ensuring readiness in a fast-paced environment.
Responsibilities
- Act as first line of response for requests
- Monitor dashboards for operational issues
- Support operational readiness through onboarding and training
- Manage order exceptions and escalations
- Handle routine operational queries and issues
- Coordinate operational resources with zonal leadership
Requirements
- Strong problem-solving skills
- Highly organized and detail-oriented
- Ability to juggle multiple tasks
- Clear and confident communication
- Great attitude and willingness to learn
Benefits
- Full medical coverage
- Transport assistance
- Lunch allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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