About the role

  • Sales Intelligence Product Manager overseeing product lifecycle for a franchisee BI tool at Choice Hotels. Collaborating with analytics, engineering, and sales enablement for adoption and productivity.

Responsibilities

  • Own the product lifecycle for a new franchisee-facing business intelligence tool that aggregates and displays lead, company and contact data to franchisees selling to local businesses.
  • Partner closely with Advanced Analytics to engineer and master source data, and with IT, UX and engineering to define and deliver the tool’s UI/UX and technical platform.
  • Responsible for roadmap definition, prioritization, release management, vendor oversight, adoption and ongoing optimization — ensuring the product drives franchisee productivity, high data quality, and measurable revenue impact.
  • Lead relationships and negotiations with vendors for "off-the-shelf" BI products used by franchisees and Choice sellers.
  • Develop go-to-market plans and adoption strategies for franchisees, including onboarding playbooks, training curricula, help documentation and in-product guidance.
  • Partner with Sales Enablement and Franchise Services to deliver training sessions, webinars, and certification programs for franchisees and internal champions.
  • Define and track adoption levers (communications, incentives, UX flows) and iterate to improve uptake and engagement.
  • Own the day-to-day management of vendors supplying data for local/SMB sales intelligence.
  • Lead vendor selection, contracting (SOWs, SLAs, KPIs), onboarding and ongoing performance management; conduct regular vendor governance and scorecards.
  • Identify and plan key enhancements such as new data sources and UI changes. Run A/B tests, pilots and surveys to help optimize scoring models, user experience and commercial constructs.
  • Prioritize feature enhancements, technical debt, and data source additions based on ROI and strategic impact.

Requirements

  • 5–8 years of product management, data product ownership, or analytics/product hybrid experience building BI products, analytics platforms, or data-driven SaaS tools.
  • Demonstrated track record of partnering with analytics/data engineering teams and technology/UX teams to deliver production-grade BI or data products.
  • Experience working with CRM systems (Salesforce), enterprise data warehouses, and integrating multiple internal/external data sources.
  • Experience in hospitality, franchise, SMB sales enablement or B2B SaaS is strongly preferred.
  • Basic data modeling or data engineering experience.
  • Proficiency with SQL and experience working with data warehouses (e.g., Snowflake, Redshift) and BI tools (Tableau, Power BI).
  • Comfortable writing product requirements for engineering teams and validating technical deliverables; familiarity with API-driven architectures.
  • Ability to travel up to 10-20% for leadership offsites, sales kick-offs, and cross-functional planning sessions.
  • Strong stakeholder management and communication skills; ability to translate technical concepts for non-technical franchisee and commercial audiences.
  • Demonstrated analytical rigor and a metrics-driven mindset; comfortable owning KPIs and running experiments.
  • Excellent project and product management skills, preferably with experience in Agile methodologies and backlog management.

Benefits

  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

Job title

Sales Intelligence Manager

Job type

Experience level

Mid levelSenior

Salary

$99,191 - $117,552 per year

Degree requirement

Bachelor's Degree

Location requirements

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