AskHR Specialist providing high-quality support for HR inquiries across the Americas. Responsible for resolving cases independently while ensuring compliance with HR policies.
Responsibilities
Provide high-quality, concierge-level support for AskHR inquiries across the Americas.
Resolve cases independently and ensure consistent application of HR policies and processes.
Support and maintain specific HR programs ensuring accuracy and continuous improvement
Collaborate with Payroll, HRIS, and other HR teams for issue resolution and escalations as needed.
Requirements
Bilingual Preferred: Desired additional languages are Spanish, French, Portugese or Haitian Creole.
Experience in Benefits Administration
Knowledge in Data Analytics and Reporting
Understanding of Human Resource Case Management.
Strong knowledge of HR policies and service delivery standards.
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