Branch Manager leading member and team experiences at orsa credit union. Focused on community engagement and financial empowerment through exceptional service and leadership.
Responsibilities
Lead, Coach, and Inspire
Mentor and develop team members at all levels, fostering accountability, growth, and confidence
Cultivate a Culture of Excellence
Set clear standards of performance, ensuring both operational excellence and meaningful impact in every branch interaction demonstrating that the final mile counts
Drive Community Connection
Collaborate with internal teams to ensure the branch plays an active role in community events, partnerships, and initiatives that build financial confidence and empowerment
Ensure Trust and Compliance
Uphold the highest standards of security, compliance, and financial stewardship
Take ownership of ensuring the branch consistently follows all credit union policies, procedures, and regulatory requirements
Empower Branch Success
Guide the team in meeting and exceeding business, financial, and experience goals
Champion Employee Experience
Lead with empathy and vision to foster an inclusive, motivating, and supportive workplace where team members thrive, feel valued, and remain aligned with our shared purpose of being a trusted partner for life
Requirements
High school diploma or equivalent
4-6 years’ experience in retail/member experience
1 year of leadership experience
Demonstrated business acumen
Proven successful goal setting and achievements
Proficiency using Excel and Word
3 years of leadership experience (preferred)
Benefits
Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options depending on position
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events
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