Case Manager at Family Service League providing client assessments and advocacy in a homeless shelter. Facilitating independent living plans and supporting clients towards self-sufficiency.
Responsibilities
Complete new client intakes.
Meet with clients at a minimum of once per week for Face-to-Face meetings.
Develop Independent Living Plan for clients.
Work with clients in creating a budget to identify needs and obligations.
Where applicable, incorporate upcoming shelter obligations.
Maintain and update the resource database of social service organizations relevant to the needs of the clients.
Provide ongoing support and counseling for clients in reaching their goals.
Provide assessment and crisis intervention.
Foster inter-agency collaboration to assist in client long-term stability and advocate for client needs.
Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
Maintain up-to-date documentation regarding client services in the client files.
Collect client housing logs weekly.
Complete monthly reporting in a timely manner.
Submit documentation to DSS Housing Liaison.
Attend scheduled Case Management team meetings, individual supervision, staff meetings and trainings, as required.
Work in partnership with the Division Director and seek supervisory input, as needed.
Ensure rules, regulations and policies of shelter and model professional behavior.
Maintain and update resource database of social service organizations relevant to the needs of target population.
Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
All other duties as assigned.
Requirements
Bachelor's degree in Human Services preferred.
Minimum of 1 year of experience in human services or related field required.
Knowledge of the Suffolk County Department of Social Services preferred.
Knowledge of human services and previous experience working with at-risk population preferred.
Excellent interpersonal, verbal, and written communication skills required.
Proficient computer skills, including Microsoft Office required; experience with HMIS, Google Apps, and web-based project management software preferred.
Bilingual in Spanish preferred.
Valid and clean NYS Driver's License required.
Flexibility to work at different sites is preferred.
Benefits
$3,000 Sign-On Bonus!
Health and Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Retirement Savings Plan with a 5% employer contribution
Life and AD&D Insurance
Generous PTO (paid time off)
Up to 11 paid Holidays
Paid Sick Leave
Student Tuition Remission Program
Employee Assistance Program (EAP)
Company paid Short-Term and Long-Term Disability
May be eligible for Public Service Loan Forgiveness (PSLF)
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