About the role

  • Case Manager at Family Service League providing client assessments and advocacy in a homeless shelter. Facilitating independent living plans and supporting clients towards self-sufficiency.

Responsibilities

  • Complete new client intakes.
  • Meet with clients at a minimum of once per week for Face-to-Face meetings.
  • Develop Independent Living Plan for clients.
  • Work with clients in creating a budget to identify needs and obligations.
  • Where applicable, incorporate upcoming shelter obligations.
  • Maintain and update the resource database of social service organizations relevant to the needs of the clients.
  • Provide ongoing support and counseling for clients in reaching their goals.
  • Provide assessment and crisis intervention.
  • Foster inter-agency collaboration to assist in client long-term stability and advocate for client needs.
  • Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
  • Maintain up-to-date documentation regarding client services in the client files.
  • Collect client housing logs weekly.
  • Complete monthly reporting in a timely manner.
  • Submit documentation to DSS Housing Liaison.
  • Attend scheduled Case Management team meetings, individual supervision, staff meetings and trainings, as required.
  • Work in partnership with the Division Director and seek supervisory input, as needed.
  • Ensure rules, regulations and policies of shelter and model professional behavior.
  • Maintain and update resource database of social service organizations relevant to the needs of target population.
  • Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
  • Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
  • All other duties as assigned.

Requirements

  • Bachelor's degree in Human Services preferred.
  • Minimum of 1 year of experience in human services or related field required.
  • Knowledge of the Suffolk County Department of Social Services preferred.
  • Knowledge of human services and previous experience working with at-risk population preferred.
  • Excellent interpersonal, verbal, and written communication skills required.
  • Proficient computer skills, including Microsoft Office required; experience with HMIS, Google Apps, and web-based project management software preferred.
  • Bilingual in Spanish preferred.
  • Valid and clean NYS Driver's License required.
  • Flexibility to work at different sites is preferred.

Benefits

  • $3,000 Sign-On Bonus!
  • Health and Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Retirement Savings Plan with a 5% employer contribution
  • Life and AD&D Insurance
  • Generous PTO (paid time off)
  • Up to 11 paid Holidays
  • Paid Sick Leave
  • Student Tuition Remission Program
  • Employee Assistance Program (EAP)
  • Company paid Short-Term and Long-Term Disability
  • May be eligible for Public Service Loan Forgiveness (PSLF)
  • Employee Discounts and more!

Job title

Case Manager

Job type

Experience level

Junior

Salary

$40,000 - $45,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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