Hybrid Personal Assistant

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About the role

  • Personal Assistant managing complex schedules and supporting business development at a healthcare consulting firm. Coordination of meetings, travel, and collaboration with internal stakeholders is key.

Responsibilities

  • **Responsibilities ****Proactive diary planning and management**
  • Manage and maintain three Partners' schedules and meetings in Outlook calendars, including coordination across time zones and international locations as CF expands
  • Ensure Partners' time is allocated effectively across corporate responsibilities, client delivery, and business development priorities
  • Act with agility on changing priorities, managing any impacted individuals with care and clear communication
  • Maintain a log of business development meetings, update CRM (CMap) proactively, and keep the BD team informed
  • Build trusted relationships with client assistants and offices such that CF is seen as a professional and valued partner
  • Plan travel arrangements meticulously (including international flights, hotels, and visas), providing clear instructions especially for new locations
  • Demonstrate sensitivity to different time zones and working days when scheduling meetings across CF's international operations.
  • **Correspondence and inbox management**
  • Monitor inboxes and support inbox management by organising, filing, prioritising, and flagging emails
  • Respond to emails on Senior Leadership Team members behalf where appropriate.
  • **Organisation and preparation of meetings and events**
  • Ensure Senior Leadership Team members have necessary paperwork and are fully prepared for all meetings
  • Work closely with business development teams to support and prioritise BD opportunities
  • Coordinate with client delivery managers to clarify Partner requirements and ensure appropriate time allocation on projects
  • Source appropriate venues and make reservations for business meetings and events
  • Support Senior Leadership Team members in meeting corporate policy obligations by scheduling time for feedback completion, mid-year and end-of-year processes, and development sponsor meetings
  • Ensure Senior Leadership Team members fulfil appropriate governance responsibilities by scheduling preparation time, prioritising their attendance, and communicating any conflicts promptly to chairs and secretariats.
  • **Personal support**
  • Welcome and take care of guests visiting the office
  • Arrange lunch and refreshments when required
  • Demonstrate flexibility in working hours to ensure overlap with Senior Leadership Team members, including when they are working across different time zone.

Requirements

  • **Mandatory:**
  • Educated to degree level or with equivalent experience
  • Ability to work in a fast paced and quickly changing environment
  • Ability to priorities workload and work to tight deadlines
  • Excellent organizational skills with high attention to detail
  • Proactive, flexible and able to problem solve
  • Polite, direct and a positive ‘can-do’ attitude
  • Empathetic and understanding of workload pressures
  • Interest in healthcare and making a social impact
  • Strong verbal and written communication skills
  • Intermediate knowledge of Microsoft Suite including Outlook
  • Thriving in teamwork environment, prepared to support others and take a ‘lean in’ approach
  • **Preferred Experience:**
  • Previous experience in professional services environment in a personal assistant capacity
  • Previous experience of supporting senior leaders
  • Previous experience of supporting a business with international reach

Benefits

  • **What benefits would you get?**
  • Holiday entitlement: 25 days/year for staff and 30 days/ year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
  • We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
  • Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
  • Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
  • Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
  • Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
  • Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
  • Enhanced family leave policies: additional pay for parents who have a baby or adopt
  • Access to an interest free loan of up to £10,000
  • Access to an interest-free season ticket loan, repayable by 12 monthly instalments
  • Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
  • Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year
  • An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
  • Seasonal flu jabs: provided by Boots annually
  • Eye care tests: vouchers and discounts at Vision Express
  • Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
  • Membership to the Health Service Journal (HSJ)
  • **

Job title

Personal Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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