IT Manager overseeing infrastructure management at a biopharmaceutical company. Leading projects and mentoring IT professionals while ensuring compliance with industry regulations.
CG
Hybrid First Level Support – Hospitality Help Desk
Posted 2 months ago
About the role
- First Level Support for Gastro Help Desk at Cecon Computer Systems GmbH. Engaging with clients to solve IT issues related to network, server, and software in a hybrid setting.
Responsibilities
- You will strengthen our team in the Hospitality Service Desk / Help Desk
- Be available to customers by phone and email
- Handle IT topics in the areas of network, server, client, hardware and software
- Document and triage/categorize support requests
- Independently work on various problems and IT issues
- Gain in-depth insight into a wide range of areas
Requirements
- Completed IT vocational training (e.g., Fachinformatiker Systemintegration) or equivalent professional experience in the field; career changers welcome
- Good knowledge of network and server environments
- Strong service orientation and genuine interest in the role
- Independent working style and open communication
- Languages: German and English, both spoken and written
Benefits
- Permanent employment contract
- Team of 45 friendly colleagues
- Remote work and home office possible
- Charming office in a prime location
- Attractive compensation package
- Optional private health insurance (PKV) and company pension plan
- Team events
- Modern technical equipment
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