Join Caterpillar as a Regional Account Manager overseeing key mining accounts across Canada. Lead strategic initiatives to enhance commercial performance and team effectiveness.
Responsibilities
Oversee and coordinate customer strategies for key clients in the mining industry.
Lead and participate in key account deals, collaborating with dealers, the local Caterpillar team, and the Commercial Manager to deliver insights, creative solutions, and strategic alignment.
Define long-term priorities with customers, aligning their goals with Caterpillar’s vision to strengthen partnerships and drive sustainable growth.
Leverage Caterpillar solutions to demonstrate how strategic collaboration increases market share and profitability.
Lead Regional execution of RISST (Resource Industries Sales, Services & Technology) and CAT corporate initiatives.
Drive process improvements that simplify work and improve efficiency across the Canada Mining Go-to-Market team, internal partners, and dealers.
Foster cross-functional collaboration across Strategic Accounts, Aftermarket, Technology, CAT Financial, and other key areas.
Requirements
Extensive experience in the mining industry, with a strong commercial background and deep understanding of machine applications.
Proven track record across operations, maintenance, procurement, and corporate-level functions.
Skilled in both mine site management and navigating complex corporate environments.
Market-oriented, customer-centric and strong strategic planning skills.
Experience working with Dealers and customers.
Excellent interpersonal skills to deal with complex issues and persuade others inside and outside the company, dealers, and customers to take specific actions.
Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
Proven leader and decision-maker with a proactive approach, and ability to work with urgency and drive continuous improvement.
Proficient in negotiation and consultative selling, driven by a strong motivation for sales success.
Demonstrates exceptional analytical thinking and problem-solving capabilities.
Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
Competitive Base Salary
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
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