Intern Customer Experience Specialist responsible for fulfilling customer requests and resolving issues at Honeywell. Supporting team performance standards to enhance customer satisfaction.
Responsibilities
Assist in the successful fulfillment of all requests regarding order processing and purchasing activities.
Support the accounting and lifecycle maintenance of all orders, contracts, and projects in Honeywell systems.
Help in tracking orders placed with suppliers and ensuring timely delivery to customers.
Support daily report creation by providing relevant data in a timely manner.
Requirements
Bachelor’s degree or pursuing a Master's degree in Business Administration or related field
Advanced English and German skills, both in written and spoken.
Excellent interpersonal, organizational, and time management skills.
Ability to drive improvements leading to greater customer experience.
0-2 years relevant customer service experience.
Strong knowledge of Microsoft Office.
Experience working in a customer-facing role.
Preferable but not a must - Knowledge of ERP systems (preferably SAP), Salesforce.
Benefits
State-of-the-art office with parking, chill-out areas, bicycle stands, showers and probably the best coffee in town
Fruits bowls and sports activities to support your health and well-being
Daily paid break - 30 mins and flexible working hours
3 + 2 hybrid work arrangement to support your work-life balance
Competitive Salary regularly increased based on your performance
Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
Generali Insurance (Accident Insurance)
Referrals bonuses for all open jobs and recognition programs
Comprehensive induction, ongoing training and development to set you up for success
In-house and external learning platforms supporting development opportunities
Work experience opportunities to help you grow your career with us
Global employee networks to help you connect and grow
Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters
Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment
Frequent Employee Engagement activities supporting inclusive and diverse work environment
Contribution to social benefits like x-mas benefit, holiday, engagement events from company social fund.
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