Employee Relations Specialist within the Global HR Delivery Team handling workplace issues and ensuring compliance. Working closely with cross - functional teams in the US.
About the role
- Senior HR Generalist improving HR and workplace experience for iubenda, overseeing onboarding and offboarding processes. Collaborating with finance and legal to enhance operational excellence and employee experience across the company.
Responsibilities
- Own the full employee lifecycle end-to-end, including onboarding, offboarding, documentation, contracts, HR data management, and compliance
- Manage personnel administration processes such as attendance, leaves, and reporting obligations, ensuring accuracy and consistency
- Coordinate with our payroll provider and internal stakeholders to support accurate monthly payroll processing
- Maintain, monitor, and improve HRIS workflows and People documentation, ensuring data integrity and operational reliability
- Support employee relations with confidentiality, clarity, empathy, and a solutions-oriented mindset
- Partner with the Director of People Operations to update and implement HR policies and people operations processes
- Lead operational onboarding by preparing plans, collecting documentation, and coordinating equipment and access
- Conduct orientation sessions to reinforce culture, tools, and ways of working
- Monitor early integration and collect feedback to continuously improve the onboarding journey
- Lead offboarding operations, including documentation, employee communications, exit interviews, equipment recovery, and access deactivation
- Support the operational execution of workplace services and external suppliers
- Contribute to workplace efficiency, safety, and employee well-being initiatives
- Draft and share clear, structured internal communications related to HR processes
- Maintain and evolve People Operations documentation, templates, and wiki content
- Support initiatives that foster belonging, recognition, and team connection across a distributed environment
Requirements
- At least 4 years of experience HR
- Fundamentals of labor law and payroll regulations
- Solid experience with HRIS tools (e.g., Bob, or similar)
- Advanced Excel skills (ideally able to manage pivot tables and macros)
- Full professional proficiency in English and Italian
- Highly organised, detail-oriented, proactive, and confident in owning processes end-to-end
- Able to communicate with clarity and empathy, thrive in structured environments, and genuinely care about creating an excellent employee experience
- Comfortable balancing hands-on execution with continuous improvement, and motivated by making things work better for both people and the business.
Benefits
- Hybrid Remote/On-site work
- Company retreats & coworking gatherings
- Work equipment
- Collaborative, multicultural team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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