CRM Specialist supporting lifecycle marketing campaigns across Email, Push Notifications, and In - App channels for ELSA, a leader in AI - powered English communication training.
About the role
- Customer Success Manager driving retention and growth for Key E-commerce clients at InPost. Building relationships, managing escalations and developing data-driven initiatives.
Responsibilities
- Drive commercial retention and growth across an established portfolio of Key E-commerce and omni channel retailers.
- Build strong, strategic relationships, ensure clients are equipped to maximise performance, and unlock opportunities to expand their use of InPost delivery services.
- Lead the retention and commercial expansion of client portfolio through data driven plans, strategic proposals, and proactive problem solving.
- Develop initiatives that increase InPost’s share of checkout and strengthen long term client value.
- Manage escalations and resolve issues quickly to maintain confidence, satisfaction, and commercial continuity.
Requirements
- Ready for a fast paced environment
- Problem solving skills
- Ability to balance getting today's work done while building for the future
- Drive and natural curiosity – willing to do things differently
Benefits
- Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
- Vitality Health Care Stay healthy and happy with our top-notch health coverage.
- Work from Anywhere – 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.
- Enhanced Parental Leave We support you during those precious family moments.
- Volunteering Days Take a paid day to make a difference in your community
- Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office
- Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Membership CRM Executive at Future supporting the Membership CRM Lead with campaign execution. Ensuring seamless member communications and assisting with email, onsite messaging, and push notifications.
Customer Success Manager driving brand success for PAR Technology, empowering restaurants worldwide. Guiding clients through onboarding and maximizing platform value while fostering long - term relationships.
Customer Success Manager driving measurable customer outcomes for mid - market and enterprise clients. Building relationships and guiding onboarding in one of the world’s leading language learning platforms.
Team Manager in Customer Success at AT&T overseeing a team in Bratislava. Focused on customer lifetime management and relationship building for enterprise clients.
Customer Success Manager für Wärmepumpen bei Enpal. Erste Kontaktperson für rechtliche Fragen und Kundenzufriedenheit.
Working Student assisting in CRM Marketing tasks at Statista, the leading business data platform in the world. Join a diverse team maximizing customer lifetime value through personalized communication strategies.
CRM Automation Specialist developing CRM programmes for lifecycle marketing at Voi Technology. Strengthening customer engagement and retention through data - driven strategies in a hybrid role.
Associate Director for Field Medical Execution focusing on data - driven strategies in healthcare sector. Collaborating on medical strategy execution and insights management across teams and countries.
CRM Administrator managing WordPress and CRM systems for Arqoub Live. Ensuring smooth content publishing and website performance covering political and cultural affairs in Lebanon.