CH
Cia. HeringE-commerce Analyst II
Analista de E - commerce II focusing on corporate clients, analyzing sales performance and negotiating with partners. Collaborating with internal teams to maximize results in various marketplaces.
About the role
- Connect user needs to business goals through research, planning, testing, and design to inform recommendations.
- Create accessible, simple, and purposeful experiences that enable customers to self-serve with confidence.
- Collaborate with IT, Marketing, Customer Experience, and Communications teams to align insights, accessibility, and delivery.
- Analyze behavioural data to identify opportunities for usability improvement.
- Participate in UX reviews and accessibility audits to ensure quality and compliance.
- Apply inclusive design and plain language principles to serve diverse audiences.
- Share insights and contribute to peer reviews and knowledge-sharing sessions that advance UX practice.
- Document and communicate findings and design decisions in shared repositories.
Requirements
- 3–5 years’ experience designing for digital platforms.
- Degree or diploma in Design, UX, Human-Computer Interaction, Human Factors Psychology, or related field.
- A portfolio of case studies showcasing your UX process and outcomes.
- Proficiency in Figma and familiarity with analytics tools (such as Adobe Analytics or Hotjar).
- Experience with human-centered design, testing, and research methodologies.
- Basic knowledge of HTML and CSS is an asset.
- Understanding of WCAG 2.2 and inclusive research practices.
Benefits
- Support a healthy work/life balance.
- Invest in your growth and expertise.
- Provide mentorship opportunities across the organization.
- Include you in advancing Alberta Blue Cross’s user experience practice through continuous research and learning.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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EE
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