Onsite Customer Engineer III – Etch

Posted 15 hours ago

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About the role

  • Field Service Engineer responsible for installing and maintaining semiconductor equipment at client sites. Collaborating with technical teams and customers to ensure operational excellence.

Responsibilities

  • Install, maintain, and upgrade customer equipment
  • Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
  • Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
  • Train and mentor junior Field Service Engineers [Customer Engineers]
  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • Coordinate and communicate directly with customers
  • Fulfill additional duties, as assigned

Requirements

  • Completion of an Associate degree, military technical training, field service experience, or trade certification
  • 4-7 years of work experience in semiconductor industry or other equipment support industry
  • Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • Strong knowledge of hand tools and their appropriate usage, including digital multimeters
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.

Benefits

  • Supportive work culture
  • Programs and support for personal and professional growth

Job title

Customer Engineer III – Etch

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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