Onsite Customer Engineer III – FEP

Posted 15 hours ago

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About the role

  • Field Service Engineer responsible for installing and maintaining semiconductor production equipment. Collaborating with customers and using technical skills to troubleshoot and resolve equipment issues.

Responsibilities

  • Serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment
  • Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues
  • Perform preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
  • Coordinate and communicate directly with customers to ensure smooth operations and exceptional service

Requirements

  • Completion of an Associate degree, military technical training, field service experience, or trade certification
  • 4-7 years of work experience in semiconductor industry or other equipment support industry
  • Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
  • Strong knowledge of hand tools and their appropriate usage, including digital multimeters
  • Effective written and verbal communication skills
  • Basic knowledge of Microsoft Excel, Word, and PowerPoint
  • Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Benefits

  • Supportive work culture that encourages learning and career growth
  • Programs and support for health and wellbeing

Job title

Customer Engineer III – FEP

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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