Field Service Engineer responsible for installing and maintaining semiconductor production equipment. Collaborating with customers and using technical skills to troubleshoot and resolve equipment issues.
Responsibilities
Serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment
Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues
Perform preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Coordinate and communicate directly with customers to ensure smooth operations and exceptional service
Requirements
Completion of an Associate degree, military technical training, field service experience, or trade certification
4-7 years of work experience in semiconductor industry or other equipment support industry
Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
Strong knowledge of hand tools and their appropriate usage, including digital multimeters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Benefits
Supportive work culture that encourages learning and career growth
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