AVP External Communications at CardWorks driving brand awareness and reputation through media strategies. Collaborating across teams to enhance storytelling in financial services.
Responsibilities
Develop and execute media relations strategies that deepen awareness of CardWorks, Merrick Bank, and our branded credit cards (Merrick Bank & Ollo) across key national, financial, trade, and consumer press.
Execute comprehensive awards submission program to elevate brand awareness and industry credibility.
Identify conferences for company’s participation.
Create compelling pitches, press releases, bylines, op-eds, and other media materials.
Cultivate and maintain relationships with key journalists, podcasters, and influencers.
Drive proactive storytelling tied to business priorities, credit access, financial inclusion, and regulatory trends.
Partner with internal teams and external research firms to develop branded research (surveys, whitepapers, studies) that position the company as a leader in consumer finance and near-prime credit.
Transform insights into content that fuels media coverage, investor interest, and B2B awareness.
Support external platforms for senior leadership including CEO interviews, LinkedIn content, speaker opportunities, and awards programs.
Develop messaging and briefing documents to ensure executives shine across media and public appearances.
Support response strategies related to issues, risks, crises, or regulatory shifts.
Help build the corporate narrative and messaging architecture.
Work cross-functionally with internal partners across Legal, Investor Relations, HR, Marketing, Risk, and Product to ensure alignment on external communications.
Bring fresh perspective and "outside the box" thinking to continuously evolve our approach.
Requirements
Ten (10) + years of experience in media relations, public relations, corporate communications, journalism, or related fields, preferably in financial services, fintech, payments, or regulated industries.
Bachelor's degree in Communications, Public Relations, Journalism, or Business, required.
Masters degree, a plus.
Demonstrated ability to deliver earned media results at the national and trade level.
Experience creating strategic communications plans and executing hands-on deliverables.
Exceptional writing and storytelling skills, with an ear for brand voice and accuracy.
Strong project management and stakeholder engagement skills; proven ability to build consensus in matrixed environments.
Self-starter who brings both creative and critical thinking to the table.
Ability to thrive in ambiguity and handle multiple priorities in a fast-paced organization.
Benefits
Medical, Dental, and Vision (plus much more)
401(k) Plan with Company Match
Short- & Long-Term Disability
Wellness Programs
Group Life and AD&D Insurance
Paid Vacation, Sick Days and bank Holidays
Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition
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