Hybrid Asset & Appraisal Support Specialist I

at Capital Bank, N.A.

• Job title: Asset & Appraisal Support Specialist I
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $47,000 - $65,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Rockville, United States

About the role

• Appraisal Department Support Specialist providing administrative and communication support in banking appraisal processes. Ensuring compliance and monitoring appraisal orders while assisting the Asset and Appraisal Manager.

Responsibilities

• Manage the email inbox for commercial appraisal & environmental department requests
• Review and distribute commercial appraisals and evaluations in accordance with credit policy.
• Initiate and prepare appraisal and or environmental orders and bid requests based on scope and content of work order utilizing the Bank’s collateral management system.
• Monitor all appraisal orders by performing confirmation activities including daily updates to the status queue, confirmation of scheduled property inspections, forwarding of relevant information to the appraiser, monitoring appraisal completion dates (to maintain SLA’s).
• Responsible for managing the appraisal report upload to the Bank’s review system.
• Responsible for compliance with mandatory delivery of appraisal reports to customers when applicable.
• Provide administrative support to the Asset and Appraisal Review Manager
• Assist in the monitoring of license and insurance requirements of approved appraisal panel by Bank Policy.
• Assist in providing information to the Bank to help in the preparation of property evaluations when policy allows an evaluation instead of an appraisal.
• Interact with inter-departmental and external contacts.
• Perform review of residential (1-4 units) and non-complex commercial appraisal reports and complete evaluations of the same.
• Prepare forms, reports, correspondence, memoranda, etc.; answer calls and help customers.
• Perform project work, as assigned.
• Comply with all banking regulations, policies and procedures.

Requirements

• Bachelor's degree in relevant field or equivalent work experience
• 2+ years of experience in a commercial lending environment with appraisal review experience of residential and or commercial reports.
• Must be able to prioritize, handle multiple tasks and be a team player who can also work independently.
• Excellent organizational skills, detail oriented, and commitment to meeting deadlines under pressure.
• Ability to proofread for clarity and grammatical errors.
• Possess strong oral and written communication skills.
• Team oriented, possess a positive attitude and work well with others.
• Knowledge of Abrigo/Sageworks is a plus

Benefits

• None specified