Customer Service Apprentice at Specsavers spending 13 months building skills in a paid role. Welcoming customers and providing style advice in a supportive environment.
About the role
- Customer Service Coordinator at Coates providing service for customers’ equipment solutions. Addressing needs through various channels and coordinating related activities in a full-time role based in Hume, Australia.
Responsibilities
- Addressing customer needs in person, by phone and email
- Generating hire schedules, quotes, and invoicing
- Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs
- Liaising with suppliers to support our customers
Requirements
- Previous face-to-face customer service experience
- A desire to provide amazing customer experience
- General computer skills (MS Word, Excel, Outlook)
- Capability to learn and absorb technical information
- Ability to multitask and prioritise
Benefits
- Development and career progression pathways
- Flexible working options available—let’s discuss what works best for you
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Apprentice at Specsavers providing exceptional customer service while learning and gaining experience within the optics retail industry.
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