Global Leave of Absence Leader managing LEA processes and accommodations for Equinix. Driving compliance and operational excellence across global LOA administration teams and vendor management.
About the role
- Station Manager overseeing daily airport station operations in airline company. Leading the team to focus on safety, security, and extraordinary customer service.
Responsibilities
- Manage all facets of airline station operations
- Demonstrate leadership of the company by possessing a positive attitude, working from a place of integrity, having a sense of humor, an appreciation for employees and customers as individuals, importance of employee development and inclusion, recognition of others, job excellence, relationship building, kindness and continuous mindfulness of overall company goals
- Conduct performance reviews and station performance planning
- Assure excellent customer service and efficient station operation
- Attend regular corporate meetings in Hyannis as applicable via telephone or willingness to travel, as required
- Additional duties as assigned
Requirements
- Previous supervisory or management experience, required
- Experience in the following areas required: budgeting, interviewing, disciplinary action, performance planning, payroll and scheduling
- Experience in building and maintaining airport regulatory relationships, required
- Ability to enforce policy and procedure, required
- Must be able and willing to do short and long haul travel and work non-standard hours especially during special events
- Must demonstrate an understanding of the connection between overall mission and daily tasks
- Must be a proficient writer have an adequate grasp of English grammar
- Excellent communication and excellent customer service skills required
- Ability to interact effectively with others
- Ability to work independently and adapt to changing work priorities
- Must be proficient in Microsoft Word, Office and Excel
- Must possess a genuine desire to serve internal and external customers, build relationships and work collaboratively
- Able to multi-task in a stressful environment required
- Strong customer service and strong oral/written communication skills required
- Must meet same basic job qualifications as all station agents: Must be at least 18 years old
- Must hold a high school diploma or equivalent
- If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
- Must be able to lift up to 70 lbs.
- Basic computer skills required
Benefits
- Timely and responsible communication with all departments and management
- Assure and promote staff development
- Maintain and foster positive business relationships with local airport authority and agencies as well as build and maintain positive business relationships with contract carriers
- Ensure that all employees meet initial and recurrent training requirements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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