Account Manager for Advanced Wound Devices at Smith+Nephew responsible for NPWT in Switzerland. Managing customer relationships and sales activities in Bern, Basel, and Zug.
About the role
- Sales Support/Account Manager providing essential client-facing support for sales team at C.A. Fortune. Engaging with clients to create tailored sales strategies and build lasting relationships.
Responsibilities
- Provide essential administrative, logistical, and client-facing support to the sales team.
- Key duties include monitoring performance metrics and preparing sales reports, creating sales proposals, handling client inquiries via phone/email.
- Drive sales success by developing and executing tailored regional or account-specific sales plans that exceed quotas and support our revenue goals.
- Actively engage with existing customers to offer tailored product solutions and comprehensive support.
- Building and maintaining strong, long-term relationships with both new and existing clients.
- Collaborate with various internal departments to ensure exceptional client management.
Requirements
- Previous experience in sales support, customer service, or a similar administrative role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software or other relevant data platforms
- Strong organizational, time-management, multitasking, and communication skills.
- Strong knowledge of the consumer products industry (specifically food products)
- Relationships or experience with ADUSA, Stop & Shop are preferrable
- 4-year bachelor’s degree, and/or similar industry experience
Benefits
- PTO & Sick Days
- 11 paid company holidays per year
- 1 Floating Holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
- Work from home flexibility
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