Senior Customer Relationship Manager developing strategic account management for corporate clients. Focusing on client retention and delivering exceptional service with a hybrid work structure.
About the role
- Sales Support/Account Manager providing essential client-facing support for sales team at C.A. Fortune. Engaging with clients to create tailored sales strategies and build lasting relationships.
Responsibilities
- Provide essential administrative, logistical, and client-facing support to the sales team.
- Key duties include monitoring performance metrics and preparing sales reports, creating sales proposals, handling client inquiries via phone/email.
- Drive sales success by developing and executing tailored regional or account-specific sales plans that exceed quotas and support our revenue goals.
- Actively engage with existing customers to offer tailored product solutions and comprehensive support.
- Building and maintaining strong, long-term relationships with both new and existing clients.
- Collaborate with various internal departments to ensure exceptional client management.
Requirements
- Previous experience in sales support, customer service, or a similar administrative role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software or other relevant data platforms
- Strong organizational, time-management, multitasking, and communication skills.
- Strong knowledge of the consumer products industry (specifically food products)
- Relationships or experience with ADUSA, Stop & Shop are preferrable
- 4-year bachelor’s degree, and/or similar industry experience
Benefits
- PTO & Sick Days
- 11 paid company holidays per year
- 1 Floating Holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
- Work from home flexibility
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Account Manager overseeing operational service delivery in Bradford Schools PFI. Responsible for H&S standards, profitability, and performance efficiencies within the contract.
Account Manager at BurdaVerlag responsible for partner acquisition in puzzle marketing and managing relationships with existing clients. Develops creative concepts and monitors competition.
Employee Benefits Account Manager providing client - centered insurance solutions and managing benefit inquiries in Flower Mound, TX. Assist in maintaining client satisfaction and advising on benefit plan options.
Account Manager overseeing daily operations and client service delivery in the insurance sector. Collaborating with internal teams to support business growth and client retention initiatives.
Assist customers in identifying and providing their bond needs at Acrisure, a global fintech leader. Work closely with clients, advisors, and surety company representatives in an in - office setting.
Partner Account Manager managing AVEVA's Operations channel programs and partner engagement. Focus on recruitment, performance management, and optimizing partner relationships for business growth.
Retail Account Manager focusing on actionable insights for a General Merchandise client at Circana. Collaborating with teams to deliver integrated solutions and manage client relationships.
Channel Account Manager focused on SLED sectors at Trellix, enhancing partner capabilities and market share. Engage with key clients to deliver world - class security solutions.
Territory Manager supporting Ormco's Fixed Orthodontic Catalogue and Spark Clear Aligner sales. Developing leads and cultivating relationships in North England's MedTech sector.