Support Allica Bank's Asset Finance KBI strategy while managing relationships with key business introducers. Deliver exceptional customer service and maximize value for Allica, KBIs, and customers.
Responsibilities
To support the execution of the Bank’s Asset Finance KBI strategy and deliver a professional relationship management service to KBIs by providing an exemplary level of customer service and assisting in maximising value to Allica, KBIs and customers.
Providing first line support to KBIs and the Bank’s Operations Team through being an Asset Finance product and market expert. Being able to articulate the Bank’s values and lending appetite.
Handling inbound calls and making outbound calls to develop new business, resolve any issues and progress transactions.
Building and relationship managing a portfolio of UK based Asset Finance KBIs alongside the external BDMs with responsibility for managing the day-to-day operation of the portfolio and its profitability.
Supporting and submitting lending applications where applicable, in line with Allica’s Credit Policy, ensuring sufficient information is provided to the Underwriters to enable them to make sound lending decisions.
Working closely with field-based colleagues and the Head of Asset Finance / Chief Commercial Officer to ensure an integrated approach across our target markets.
Owning the customer service provided to always ensure excellent service, and in every aspect, for KBIs, prospective customers and existing customers.
Contribute to product and channel development.
Maintaining accurate customer records and update Customer Relationship Management (CRM) systems.
Being responsive to stretching and often competing requests.
Promoting the Banks culture and values.
Compliance with all mandatory policies and adherence to operational procedures to maintain internal controls.
Establishing and actively managing objectives and a personal development plan.
Requirements
Excellent interpersonal and communication skills together with positive evidence of proven successful career progression gained in business development within a Relationship Management role in Asset Finance.
Proven ability to source and develop KBIs.
Sound knowledge of broader commercial banking products associated with SME businesses.
Proven banking relationship management skills in judgmental SME and/or Commercial lending.
Proven track record in providing excellent customer service and in generating significant new income opportunities whilst effectively managing credit risk.
Ability to structure Asset Finance proposals and write credit applications.
Ability to analyse and review financial accounts and associated information.
Benefits
Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave
Job title
Central Business Development Manager – Asset Finance
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