Sales Support Representative providing guidance and support to sellers at Rockwell Automation to optimize their engagement and reduce internal task time. Aiding in coordination with various internal resources and processes.
About the role
- Support Specialist assisting customers in the use of payroll software solutions. Engaging with clients to provide technical support and enhance service quality.
Responsibilities
- Assists customers in using our payroll software
- Responds to functional and technical support inquiries
- Documents solutions and handles customer requests
- Explains software features clearly and understandably
- Works closely with development and product teams
Requirements
- Completed commercial vocational training or an equivalent qualification
- Initial experience in payroll processing
- Proficient with software solutions and a solid technical understanding
- Strong communication skills and a customer-oriented attitude
- Excellent German language skills
Benefits
- Fair compensation
- Collective agreement, Christmas bonus, and profit-sharing
- Remote work options
- 30 days of vacation plus Christmas Eve and New Year’s Eve
- Flexitime and flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Sales Support Representative providing guidance and assistance to sellers at Rockwell Automation. Optimizing seller engagement with customers and reducing internal task time.
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