Technical Support Analyst providing tier - 2 support for desktop technology at Finning Canada. Collaborating with teams to ensure high - quality service for technical issues.
About the role
- Support Engineer at Blue Yonder focused on Supply Chain and Demand Planning solutions. Collaborating across functional teams and providing technical support in a fast-paced environment.
Responsibilities
- Design & Architect: Understand the implemented solution design• Enhance/Change the design based on new business requirements by the customer• Identify Root cause and find the permanent solution to any problem• Responsible to address incident/request related to above mentioned suite of products• Guide & Govern: Provides technical and non-technical support during the Steady state period• Operate & Optimize: Provides advice to customers regarding industry best practices and process methodology• Provide value through Innovation and Automation
Requirements
- Requires a bachelor’s degree (in Industrial/Mechanical Engineering or equivalent) and experience in SC domain• 3-11 years of IT experience, with 2-3 years in Supply chain products• Strong expertise in SQL, PL/SQL, Data structure• NextGen skills like AppDynamics, Splunk, MuleSoft, Python, AI/ML, Azure is a plus• Should have strong flair for technology and hands on expertise in debugging/analyzing code in any programming language (Java)
Benefits
- 24x7/Weekend coverage and response to systems alerts during 'on-call' periods• Provides advice to customers regarding industry best practices and process methodology• Understands the workflow and tables involved in BY solutions (IO, OP, S&OP, FP, SCP, ESP, Demand, Fulfilment) can be configured to better facilitate client business processes• Implements monitoring, performance tuning, and operational best practices• Provides primary user support and verifies that the system provides the required business functions and maintains data integrity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
IT Support Engineer providing support and infrastructure development for Apple - based IT environments. Working with clients in various sectors, including medical practices, agencies, and more.
Systems Support Technician providing user support for technology at ABRAMS. Involves troubleshooting technical issues and configuring hardware/software on a daily basis.
Client Support Software Support Analyst at Solventum providing technical support and ensuring seamless operation of software and interfaces. Collaborating with teams to enhance client experience and system performance.
IT Local Support Technician providing day - to - day support for local facility IT systems. Managing hardware lifecycle and supporting manufacturing environment in St. Johns, MI.
Technical Support Technician at SONDA providing operational support for infrastructure and applications. Engaging in continuous improvement initiatives and ensuring operational quality.
Technical Support Technician at SONDA addressing operational demands and ensuring quality processes. In - office role assisting with infrastructure and applications at Parque Anhanguera, SP.
Technical Support Engineer for Networking Solutions at Teltonika de Chile. Providing technical support and training on networking devices to employees and clients in a hybrid work environment.
IT Support Engineer at Allwyn Lottery Solutions supporting users with systems and cloud platforms. Onboarding new starters and resolving IT support requests as part of a dynamic IT Services Team.
NOC Monitoring & Support Analyst for CUJO AI ensuring smooth IT service operations with a focus on monitoring and support.