IT Support Engineer providing support and infrastructure development for Apple - based IT environments. Working with clients in various sectors, including medical practices, agencies, and more.
About the role
- IT Local Support Technician providing day-to-day support for local facility IT systems. Managing hardware lifecycle and supporting manufacturing environment in St. Johns, MI.
Responsibilities
- Responsible for the day-to-day support of the local facility
- Act as a Field Service support for unresolved issues
- Responsible for the hardware life cycle and disposal of obsolete equipment
- Support the shop floor IT environment
- Review tickets daily to ensure resolution
- Escalate unresolved issues to the appropriate IT Team
- Use Company software for setup/imaging of PCs
- Responsible for deployment and setup of new hardware
- Conduct new hire orientation
- Ensure IT services are running as designed
- Respond to IT customer needs
Requirements
- Associate’s Degree in Information Technology or Computer Science field
- 3+ years related experience required, 5+ years of experience preferred
- Prior knowledge of Local IT Support
- Prior Experience of a Manufacturing environment is a plus
Benefits
- Benefits-US/CH_CN_DI_IB_LI_MA_MP_MW_OB_PH
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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