SMB Account Executive driving adoption of Creatio platform among SMBs in Central Asia. Managing sales processes and relationships to achieve revenue targets in a hybrid role based in Kazakhstan.
About the role
- Customer Support Role serving clients from contract to handover in innovative construction company. Focused on project management and client satisfaction within the prefabricated house sector.
Responsibilities
- First point of contact for customers (from contract signing to handover) by phone and email
- Project responsibility for an assigned customer portfolio
- Responsible for ensuring clarity of contracts and planning
- Handling technical and commercial customer inquiries in coordination with specialist departments
- Maintaining customer requirements and associated scope of services in the ERP system
- Preparing, monitoring and explaining cost calculations
- Coordinating between sales, architects, planners, specification/sample selection, and customers
Requirements
- Vocational qualification as an industrial clerk, business administration qualification, Bachelor of Arts, or equivalent (m/f/d)
- Experience with ERP systems desirable
- Good knowledge of MS Office
- Strong communication skills and ability to meet deadlines
- Logical thinking and a solution-oriented approach
- Courteous customer manner combined with assertiveness
- Affinity for numbers and cost calculations
- Willingness to learn, especially in technical areas of the prefabricated housing industry
- Independent, structured and reliable working style
Benefits
- An exciting career perspective and a secure workplace
- Thorough onboarding
- A professional team
- Diverse development opportunities
- Competitive salary and additional benefits
- Comprehensive offerings as part of the company’s occupational health management (e.g., bike leasing)
- Option for remote work/home office by agreement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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